Office Administrator

Office AdministratorElgin, IL (onsite)ISC's team of Manufacturing Recruiters is partnering with an established and growing manufacturer to identify an Office Administrator (Customer Service - Inside Sales Support - Office Support).The Office Administrator will support daily customer service, inside sales support, and administrative operations - from processing customer orders through delivery - while partnering closely with internal departments to ensure exceptional service and operational efficiency.A unique opportunity for a highly organized, detail-oriented professional to thrive on a collaborative team in a fast-paced manufacturing environment.Office Administrator Qualifications:2+ years of customer service or office support experience, preferably within an industrial or manufacturing environmentBachelor's Degree preferredProficiency in Microsoft Office; tech-savvyStrong communication and interpersonal skills; team playerHighly organized, detail-oriented, outgoing, multi-tasking, self-starterProfessional and customer-focused mindsetAbility to support multiple departments and grow within the companyOffice Administrator - our client offers:High-visibility environment focused on recognizing performance and advancementRewarding, collaborative, and friendly company culture with strong long-term growth opportunitiesWell-established, innovative, and stable company with high-quality products - 50+ years and growing strong$45k-50k base plus full benefits package including medical, dental, vision, life and disability, 401(k), profit sharing, PTO, EAP, discount programs, and education reimbursementOffice Administrator Responsibilities:Coordinate customer service and office support activities across multiple departmentsFacilitate the sales order process from order receipt through product deliveryRespond to customer inquiries and coordinate timely resolution of requestsPartner with Operations and internal teams to ensure customer due dates are met, and service levels are maintainedProvide backup support for customer service representatives across locations when neededSupport Sales Department activities, including sales lead follow-up, reporting, and administrative coordinationAssist with maintaining company LinkedIn pages, website updates, and digital content supportCoordinate customer pricing requests and distribute updates accordinglyGenerate reports and assist management with tracking customer service and sales support activitiesProvide backup support to Purchasing and Accounting departments as needed