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Front Desk Agent

Homewood Suites by Hilton

Columbus, OH

Front Desk Agent

We are urgently hiring a friendly and professional Front Desk Agent to join our busy hotel team. As the face of the hotel, you will provide exceptional customer service by managing guest check-ins and check-outs, handling reservations, and resolving inquiries efficiently. If you have a passion for hospitality and enjoy working in a fast-paced environment, this is the perfect opportunity to grow your career in hotel front desk operations!

Benefits:

  • Competitive pay
  • Flexible scheduling
  • Supportive team environment
  • Opportunity for advancement

Responsibilities:

  • Greet and assist guests during arrival and departure
  • Process payments and issue room keys
  • Respond promptly to guest questions and concerns
  • Coordinate with housekeeping and maintenance
  • Maintain accurate reservation records

Requirements:

  • High school diploma or equivalent, 1+ year of customer service experience preferred, Comfortable using hotel reservation software, Strong communication and problem-solving skills & Able to stand for long periods and work weekends
Homewood Suites by Hilton
Apply
Vacancy posted 3 days ago
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