Associate Optometrist - Casselberry, FL - LensCrafters

General Function The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization's key results through collaboration & teamwork. They ensure all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practice growth through strong partnership with the MOD, SMM & team. The Associate Optometrist supports the organization (and market) with medical practice, referral care, and pre/post‑op surgical support (if applicable). Major Duties & Responsibilities Ensures executional excellence & winning results in partnership with the MOD & store team. Demonstrates commitment to exceed results through strong competency in KPI management & high accountability. Ensures LensCrafters is recognized as a medical eye care provider within the community. Operates as successful stakeholder to all leaders within the organization & local market. Places the patient / customer 1st & delivers excellent service. Strives to exceed expectations on all KPIs. Conveys a commitment to providing unsurpassed patient service through ensuring staff performs the following Service Process steps: Make eyewear recommendations based on patients/customers’ needs. Explain each step of the eye exam; listen carefully to patients/customers. Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well-being. Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam. Addresses all patient/customer visual lifestyle needs including medical and surgical recommendations (if applicable). Conducts services in line with protocol and standards of care; establishes doctor/patient relationships. Ensures all patients receive accurate diagnosis & appropriate recommendations. Establishes a positive doctor / patient relationship. Utilizes & leverages effectively all technology to deliver unsurpassed patient / customer experiences. Maintains state licensure in good standing & practices to the full scope of that license, responsible for maintaining continuing education requirements. Provides effective training & guidance to team members making use of company‑provided programs. Delivers clear, motivating & constructive feedback in a timely manner to all associates. Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately. Encourages associate decision‑making at the level closest to the patient. Maximizes partnerships through leadership, participation & involvement. Takes pride in the appearance of the office. Maintains a safe working environment for all associates / patients. Leads by example. Basic Qualifications Doctor of Optometry. Commitment to quality patient care. Knowledge of medical optometry, including billing and coding. Knowledge of surgical care and practices pertaining to optometry. Knowledge of current optometric theory & technology. Strong communicator & listener. Problem‑solving ability. Solid organization skills. Preferred Qualifications Residency trained. Medical care experience. Knowledge of surgical care and practices pertaining to optometry. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total‑rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr EssilorLuxottica