RTV Clerk

Return To Vendor Specialist

Checks damaged, deleted, and defective goods to Return-to-Vendor inventory in the computer. Obtains vendor return authorization for items and ships out. Provides a high level of member service.

Checks in damaged and defective merchandise by keying to Non-Saleable Inventory. Stocks on RTV area shelves. Observes items for leaks and jagged edges, handles carefully, stores appropriately, and follows safety procedures. Researches item return disposition. Contacts buyers regarding vendor return negotiations. Notifies management regarding vendor damage & destroy or shrink issues. Obtains return authorization from Vendor and creates shipping document on computer. Packages, weighs, ships items back to Vendor for credit or destroys for credit according to Vendor. Keys salvage and salvage-for-credit merchandise with Inventory Auditor and staff-level Manager. Wraps pallets of keyed merchandise with plastic film for safe moving and handling. Distributes, logs, collects, and keys destroyed merchandise sheets from membership, front end, produce, and RTV. Throws away trash merchandise while manager compares to destroyed merchandise sheet and signs off. Documents and tracks out-for-repair items. Cleans and organizes the area consistently. Organizes goods, secures lock up items, locks RTV when unattended and follows security procedures. Learns other positions in the department. Assists with receiving and other areas of the department as needed. Helps members to load large items in their cart and auto, directs members to products, relates product status knowledge. Ensures proper cleanup and disposal of hazardous materials. Ability to operate vehicles, equipment or machinery. Assists with department duties as necessary. Assists in other departments of the warehouse as necessary.