Associate QA Analyst (Internal EN employees only)

About Employee Navigator

Employee Navigator is a rapidly growing and highly profitable $100M ARR SaaS insurance & HR technology company that partners with the nation's leading insurance carriers, payroll companies, and insurance brokers. Our platform simplifies the complexity of employee benefits and HR, including benefits administration, employee onboarding, payroll integrations, and more. We serve over 175,000 companies nationwide and have been named one of The Washington Post's Top Workplaces six years in a row.


About the Role

Employee Navigator is seeking an Associate QA Analyst to join our Partner & Payroll team. In this role, you will focus on validating the accuracy, reliability, and resilience of payroll and partner integrations within the EN application. You will work closely with Product and Engineering to ensure that complex payroll workflows, benefits plans, and data transmissions behave as expected across a wide range of partner-specific scenarios.


This role is ideal for a QA professional with a strong testing mindset, a growing depth of payroll and benefits domain knowledge, and an interest in integration and API testing.


What You'll Do

• Apply a QA mindset to identify expected behavior, edge cases, and negative scenarios across payroll and partner integrations

• Collaborate daily with Product and Engineering to clarify, refine, and validate requirements before and during testing

• Execute end-to-end testing of payroll workflows, including partner sandbox testing, triggering transmissions, and validating results in the EN application

• Test and debug payroll transmission failures, partial successes, retries, and downstream impacts

• Perform API testing using Postman, including validating JSON request/response payloads and status codes

• Validate Swagger and API documentation against real system behavior

• Analyze integration failures using employee data sheets, company reports, transmission dashboards, and remote API reports

• Capture, maintain, and review test cases in Testmo with a focus on coverage, accuracy, and long-term maintainability

• Participate in ticket tracking and development workflows using GitLab, including reviewing merge requests to understand scope and impact

• Actively share observations, ask questions, and incorporate feedback to continuously improve testing effectiveness

Required Skills & Experience

• Demonstrated alignment with Employee Navigator's core values: humility, organization, discipline, documentation, and communication

• Strong analytical and critical-thinking skills with the ability to perform root-cause analysis

• Working experience testing payroll integrations and understanding payroll concepts, workflows, and transmission processes

• Solid understanding of methods and response codes (2xx, 4xx, 5xx) and their impact on integrations

• Hands-on experience using Postman for API testing and issue reproduction

• Ability to read, interpret, and validate JSON payloads used in payroll integrations

• Experience analyzing employee data sheets, RDR tables, and company-level payroll reports

• Familiarity with EN application workflows, including plan setup, enrollments, vendor portals, and payroll transmission boards

• Ability to configure companies, plans, subscriber groups, and payroll integrations for testing purposes

Nice to Have

• Experience using mock servers or controlled test data to simulate partner behavior

• Familiarity with partner-specific payroll constraints and behavioral differences

• Understanding of open enrollment workflows and post-closeout deduction transmissions

• Experience reviewing automation coverage and collaborating with automation-focused QA resources

Location & Experience Requirements

• Local candidate based in the Frederick office

• 1+ years of experience working with the Employee Navigator application

• Strong knowledge of EN benefits and payroll functionality

This role offers the opportunity to deepen your expertise in payroll integrations while contributing to the quality and stability of a mission-critical platform used by thousands of companies nationwide.