Part Time Teller

Job Profile PNC's people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company's success. Position Overview As a Part‑Time Teller within PNC's Retail Branch organization, you will be based in Novi, MI at the 10 Mile/Meadowbrook Branch. PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. Candidates are encouraged to discuss workplace expectations, branch hours, and shift details with their recruiter and hiring manager. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions, educates customers on alternatives available for their financial interactions, identifies banking opportunities during the interaction, and refers as appropriate. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately. PNC Employees take pride in our reputation and, to continue building upon that, we expect our employees to be: Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role. This includes work experience, education, and required certifications/licensures needed to be successful in this position. Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Competencies Accuracy and Attention to Detail Addressing Customer Needs Banking Products Digital Awareness Effective Communications Fraud Detection and Prevention Managing Multiple Priorities Matrix Management Problem Solving Understanding Customer Needs Work Experience Roles at this level typically do not require a university/college degree, high school diploma, GED, or significant experience. Prior experience is not required. A comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses No Required License(s) Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility, part‑time employees may receive medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee life insurance, a 401(k) with PNC match, pension and stock purchase plans, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (including select programs fully paid), and a robust wellness program with financial incentives. Part‑time employees generally receive paid time off: parental leave, up to 11 paid holidays each year, 7 occasional absence days each year (unless otherwise required by law). Vacation time accrues based on hours worked (including overtime) and may be used after 90 days of service. Disability Accommodations Statement To participate in the application process, contact us via email at View email address on click.appcast.io. Include “accommodation request” in the subject line and provide your name, job ID, and preferred contact method. Emails not related to accommodation requests will not receive a response. Applicants may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. All information will be kept confidential and used only to the extent required to provide needed reasonable accommodations. PNC provides reasonable accommodations to applicants and qualified individuals with a disability who need an accommodation to perform essential job functions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008, and/or the Financial Industry Regulatory Authority, which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr Fairygodboss