Stylist (Domain Northside) New Austin, TX

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. Your Day to Day Includes Customer Service: You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them. You are a brand ambassador, eager to share your passion for gorjana with others. You curate memorable experiences for each guest, surprising and delighting them with our service standards. You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers. You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies. You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us. You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report. Styling: You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times. You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products. You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs. You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results. Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team You are self-motivated and seek to better your personal performance and that of your team on a daily basis. You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills. You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor. You contribute to our people-first approach by being positive, helpful, and respectful to others. You exhibit a team player mentality and enjoy working with team mates towards a common goal. You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you. You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success. Operations: You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role. You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment. You take initiative restocking and completing tasks in downtime to support store and sales readiness. You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience. You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time. You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer. You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech. You may be asked to open and close the store which would require responsibility for a store key and alarm code. You may be asked to assist with the labeling or re-ticketing of items as needed. There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list. You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio. You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval. You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly. You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. You contact and utilize the appropriate business partners for resources and guidance as needed. Job Requirements Love for the gorjana brand Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business Ability to lift or move at least 50 lbs Ability to bend, squat, twist, and reach Ability to stand and/or walk for at least 6 hours per shift Must be legally authorized to work in the country in which the store is located Ability to open or close the store At gorjana, you can expect: On-site training, development, and mentorship Internal growth opportunities and pathways to leadership Generous employee discount and Monthly Product Allowance Amazing company culture Competitive Wages & Performance-based increases Medical, Vision, Dental and Life Insurance* Paid Time Off* 401K program, with employer match and matching program* Compensation Hourly wage between $18-21 Commission, based on personal sales *eligibility qualifiers may apply We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in gorjana’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr Gorjana