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Head of Customer Success, Mid‑Market Americas

Harvey

Harvey in San Francisco is seeking a Head of Customer Success, Mid-Market - Americas to own strategy, execution and outcomes across the Americas. You will lead Mid-Market CSMs and CS Leaders, driving value realization for Harvey's largest accounts—top law firms and enterprise legal departments—and ensure ROI from our AI platform. This senior leadership role reports to the VP of Customer Success and demands a builder's mindset: define playbooks, scale the team, and set the standard for #J-18808-Ljbffr Harvey

Vacancy posted 2 days ago
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