Physical therapy office Front Desk Administrator

Job Description

Job Description

Benefits:

• Accidental insurance
• Disability Insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off

About the Role:
Join Rebound Rehabilitation as a Front Desk Administrator and be the welcoming face of our physical therapy office in Jacksonville, FL. In this dynamic role, you will play a crucial part in ensuring a smooth patient experience while supporting our dedicated team of healthcare professionals.

Responsibilities:

• Greet and check in patients with a warm and friendly demeanor.
• Manage phone calls, schedule appointments, and handle patient inquiries.
• Maintain patient records and ensure accurate data entry.
• Process insurance verifications and collect payments.
• Coordinate with therapists to optimize patient flow and scheduling.
• Assist with administrative tasks such as filing and inventory management.
• Ensure a clean and organized front office environment.
• Provide exceptional customer service to enhance patient satisfaction.

Requirements:

• High school diploma or equivalent; experience in a medical office preferred.
• Strong communication and interpersonal skills.
• Proficiency in office software and electronic medical records (EMR).
• Ability to multitask and manage time effectively in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Experience with insurance billing and coding is a plus.
• Positive attitude and a passion for helping others.
• Must be able to work flexible hours as needed.

About Us:
Rebound Rehabilitation has been serving the Saint Augustine & Jacksonville community for over few decade with a commitment to providing high-quality physical therapy services. Our patients love us for our personalized care and proven results, while our employees appreciate our supportive work environment and focus on professional growth.