Account Manager

Job DescriptionAs a Customer Success / Account Manager at Sage, you will drive revenue growth within an existing customer base by retaining, expanding, and optimizing client relationships. You’ll be responsible for renewing subscription and perpetual contracts, identifying upsell and cross-sell opportunities, and guiding customers toward additional Sage products and cloud-based solutions. Success in this role requires a consultative, value-based sales approach and a strong customer success mindset—ensuring customers realize ongoing value while delivering a seamless, high-quality experience.Location: Hybrid - Portland, OR office (3 days per week)Key ResponsibilitiesManage and renew a portfolio of existing customers, ensuring retention and long-term valueIdentify and drive upsell and cross-sell opportunities across Sage products and servicesProactively engage and qualify leads from multiple channels, converting them into sales opportunitiesPartner with channel partners to grow the installed base and increase cloud subscription revenueOwn the sales cycle end-to-end where applicable, from initial engagement through closeResolve customer issues and escalate as needed while consistently meeting or exceeding revenue targetsWhat We’re Looking For1+ year of B2B consultative sales experience with a track record of meeting or exceeding quotaStrong organizational and time management skills with the ability to prioritize effectivelySelf-motivated and able to work both independently and collaborativelyExperience managing a full sales cycle from prospecting to closeAbility to develop and execute sales strategiesWillingness to travel as neededPerks? We have plenty.Competitive salaries that landed us top 5% of similar sized companies (according to Comparably)Comprehensive health, dental and vision coverage401(k) retirement match (100% matching up to 4%)32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date5 days paid yearly to volunteer (through Sage Foundation)$5,250 tuition reimbursement per calendar year starting 6 months after hire dateSage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)Library of on demand career development options and ongoing training offeringsDig deeper about who we are:Who is Sage: at Sage: Values & Behaviors: we make a difference: Business Cloud - SaaS for Every Business: #J-18808-Ljbffr