Bilingual Customer Service Representative / Agent
Fred Loya Insurance
Job Description
Job Description
Essential Duties and Responsibilities
- Sales
- Provides professional, courteous service to internal and external customers
- Answers any questions regarding customer’s policy
- Accept payments and process transactions
- Identify any potential needs the customer may have regarding their policy
- Follow up with customers on quotes, renewals, and cancellations
- Involved with marketing initiatives for new business development on an as-needed basis
- Maintain a neat and clean work area and office
- FNOL’s (vehicle inspections)
- Taking vehicle pictures (squatting, bending, flexing required)
- Bank run deposits
- Position is full time
- Other duties as assigned
Qualifications/Requirements
- Computer literate desired from basic to intermediate skills
- Bilingual (English/Spanish) is required
- Must have excellent communication skills, be assertive, and have the ability provide a first-rate experience for our customers
- Must pass state licensing requirements
- Flexible schedule
- Reliable transportation
Education/Training/Experience
- High School Diploma
- Previous customer service experience is helpful
"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law."
#SALES
REQ. 839103556
\nCompany Description
FRED LOYA INSURANCE
Fred Loya Insurance, a leading provider of no-hassle auto insurance since 1974
Rated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones
Currently doing business in 13 states and expanding
Company Description
FRED LOYA INSURANCE\n\nFred Loya Insurance, a leading provider of no-hassle auto insurance since 1974\nRated Top 4 in Texas as “Best cheap car insurance in Texas for 2021” by Market-Watch a subsidiary of The Dow Jones\nCurrently doing business in 13 states and expanding
Vacancy posted 13 days ago
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