Customer Service Assistant

About Us Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind. Job Summary We are seeking a friendly and motivatedCustomer Service Assistant to support customers, answer questions, and provide professional assistance throughout the customer experience. This role is ideal for individuals who enjoy helping people, building relationships, and developing valuable communication and customer service skills. Responsibilities Welcome customers and provide friendly, professional assistance. Answer questions regarding products and services. Identify customer needs and provide appropriate information. Recommend products or solutions based on customer needs. Support customer satisfaction and retention initiatives. Build positive relationships with customers and prospective clients. Support promotional activities and customer engagement efforts. Maintain organized records of customer interactions. Communicate customer feedback to appropriate team members. Collaborate with team members to achieve customer service goals. Participate in ongoing training and professional development. Qualifications High school diploma or equivalent required. Strong communication and interpersonal skills. Friendly, positive, and customer-focused attitude. Strong listening and problem-solving abilities. Excellent organizational and multitasking skills. Reliable, adaptable, and professional. Ability to work independently and as part of a team. Previous customer service, retail, hospitality, or sales experience is a plus but not required. Benefits Paid training Career advancement opportunities Professional development programs Supportive team environment Hands-on customer service experience Performance-based growth opportunities Employee recognition programs Ongoing mentorship and coaching #J-18808-Ljbffr