Configuration Manager

Configuration ManagerOwn your opportunity to support national defense. Your work will help keep critical operations secure and connected across the global enterprise directly, contributing to a mission that protects our nation every day.CIO Infrastructure Services (CIS) is growing, and we invite both our experienced incumbents and new team members to be part of what's next. Incumbents bring invaluable mission insight, while new talent adds fresh ideas and energy. Together, we'll strengthen continuity and drive the next generation of innovation.As a Configuration Manager supporting CIS, you are responsible for maintaining the accuracy, integrity, and traceability of the technical baselines, documentation artifacts, and configuration items that define the Enterprise IT Infrastructure (EII). Your work ensures that all engineering, operations, sustainment, and tech refresh activities operate from a consistent and controlled baseline, reducing risk, improving audit readiness, and ensuring true enterprise configuration discipline across the networks. You help guarantee that all changes made to infrastructure systems are properly documented, approved, versioned, and accessible throughout the system's lifecycle.Key responsibilities include:Maintain configuration baselines for EII systems, services, diagrams, SOPs, implementation documentation, and related technical artifacts, ensuring accuracy and consistency across the enterpriseTrack and manage configuration changes resulting from engineering, operations, or tech refresh activities; ensure changes follow customer processes and are captured in controlled documentation setsMaintain inventory and cataloging of EII systems to support configuration management, communications management, change management, and risk managementManage the knowledge management repository, ensuring all configuration items and technical documentation are accessible, properly indexed, permissioned, and linked to operational systems.Support engineering and operations by ensuring all configuration assets, including test reports, sustainment plans, training plans, and deployment cut sheets, are controlled and consistent with approved baselines.What you'll need to succeed:Education: Bachelor's degree in an IT-related field, or 10+ years of relevant IT experience in lieu of a degreeClearance: Active TS/SCI clearance with a favorable polygraphFamiliarity with Service Central3+ years of experience in configuration management, documentation control, or configuration governance within DoW, IC, or engineering environmentsExperience maintaining version-controlled documentation repositories (SharePoint, KM portals, or similar)Familiarity with ITIL, CM, and change control processesExperience creating or managing system documentation, baselines, and configuration recordsExperience working in large-scale DoW/IC infrastructure or engineering environmentsUS citizenship requiredLocation: Onsite