Front Desk Coordinator

Career Opportunities with Lone Peak Dental Group A great place to work. Job Summary The Front Desk Coordinator I plays a crucial role in the healthcare setting, ensuring the smooth operation of patient services and administrative functions. This position involves greeting patients, scheduling appointments, answering inquiries, and maintaining patient records. Qualifications High school diploma or equivalent required; Associate's degree preferred. Prior experience in a healthcare or customer service role is a plus. Strong communication skills and the ability to interact with patients in a professional and compassionate manner. Proficiency in basic computer applications and electronic medical records (EMR) systems. Ability to multitask, prioritize tasks, and work effectively in a fast-paced environment. Strong attention to detail and organizational skills. Responsibilities Greet patients and visitors in a courteous and compassionate manner. Schedule patient appointments and follow-up visits, coordinating with healthcare providers and other staff. Answer phone calls, respond to inquiries, and provide information to patients regarding services offered. Verify patient information, insurance details, and update records accurately in the system. Assist with billing processes, insurance claims, and financial inquiries. Maintain cleanliness and organization of the reception and waiting areas. Collaborate with healthcare professionals to ensure efficient patient flow and quality care delivery. Adhere to patient confidentiality guidelines and compliance with healthcare regulations. #J-18808-Ljbffr Lone Peak Management Gr