Bilingual Assistant Manager

Take your career to the next level! In the last few years our goal has been expansion, creating growth opportunities for many of our team members. Not only are we serious about growth, but we are also serious about helping our customers during hard financial times.We take pride in providing solutions and offering a helping hand, not only to our customers but also to the communities we serve. As we continue to expand and grow into a national leader in consumer financing, we invite you to consider joining our team.If you're passionate about making a meaningful impact in people's lives and bringing a personal touch to finance, we'd love to have you on board!Job purposeThe purpose of the Branch Manager Trainee position is to assist the Branch Manager to learn the consumer finance business, RMC’s business practices, and to prepare to manage a branch office. The position is designed to develop the needed skill set to run a branch but also includes training on how to effectively manage people. The Branch Manager Trainee will perform in accordance with RMC’s Mission, Vision and Shared Values.Duties and responsibilitiesCompletion of 15-month technical and soft skill training program in preparation for a Branch Manager role.Subject matter expert in RMC personal loan product offerings; uses knowledge to present loan solutions to current and potential customers that help them achieve their financial goals.Assist in developing marketing strategies to increase branch’s loan portfolio and enhance profitability.Establish and build customer relationships through delivering exceptional service.Utilize RMC account management practices to assist delinquent customers.Transport money and deposits to and from bank.Complete training program within the time set forth by the Training Department.Attend required in person training at offsite locations.Complete weekly progress report and work with management to develop, communicate, and track daily/weekly/monthly goals.Report, manage, and maintain branch standards on all aspects of delinquency.Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.Close loans as directed by manager.Manage all branch-to-customer communications via mail.Process loan product applications.Work with manager to ensure proper open and close procedures completed daily for branch.Assist in development of new and maintenance of current business to business contacts.Other duties as assigned by leadership.Minimum QualificationsBachelor’s degreeExperience with Microsoft Office Suite productsDetail orientedMust pass drug screen, criminal and credit background checksValid Driver’s License and access to a dependable automobile with liability insurance coverageWillingness to relocate for career advancementAbility to travelPreferred QualificationsBachelor’s degree in related field (business, accounting, finance, economics, management, marketing)BilingualLeadership roles in collegiate activitiesCommunity involvementCritical CompetenciesDemonstrated passion for customer service.Excellent written and verbal communication skills.Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.Thrives in a pay for performance atmosphere.Proven ability to multi-task.High degree of integrity.Confidence.Sales mentality.Adaptable to an ever changing environment.Desire for career advancement.Problem solving skills.If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations. #J-18808-Ljbffr