Technical Writer
InstantServe LLC
Senior Technical Writer
Position Summary: The Senior Technical Writer serves as the Technical Lead and Quality Control authority supporting U.S. Coast Guard SAFECEN publications, lifecycle documentation, and enterprise communications. This individual guides subject matter experts through established Coast Guard publication processes and ensures all deliverables meet professional, editorial, branding, and Section 508 accessibility standards.
Qualification (Degree, Years of Experience & Skills):
- Bachelor’s degree in English, Communications, Technical Writing, Public Administration, or related field.
- 8+ years of technical writing and editing experience.
- Experience supporting federal publications or government documentation.
- Demonstrated expertise in Section 508 remediation and accessibility compliance.
- Advanced proficiency in Microsoft Office Suite and Adobe Acrobat.
- Strong knowledge of document lifecycle processes and structured publication formats.
- Excellent written communication and editorial leadership skills.
- Experience supporting DHS or U.S. Coast Guard environments.
Key Responsibilities :
- Lead development and refinement of Tactics, Techniques, and Procedures (TTPs), Annual Safety Report, Fact Sheets, newsletters (“The Signal”), and other SAFECEN communications.
- Guide technical experts through publication lifecycle requirements, including drafting, review coordination, revision tracking, and finalization.
- Structure documents in accordance with Commandant Instruction 5216.4E and Coast Guard publication standards.
- Conduct editorial reviews for clarity, consistency, compliance, and operational alignment.
- Perform or oversee Section 508 accessibility formatting and remediation.
- Ensure all deliverables are submission-ready prior to COR review.
- Support Coast Guard Portal content preparation and document uploads.
- Facilitate high-visibility meetings related to product development and publication milestones.
- Maintain version control and documentation traceability.
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