Portfolio Client Partner

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Randstad Digital Portfolio Client Partner - Selling NAM

Position Objective

The Randstad Digital (RD) Portfolio Client Partner will be responsible for leading a high-performing sales team that supports a portfolio of accounts within a specific industry vertical or region. You will be accountable for all activities spanning the sales cycle within your portfolio: pipeline development, lead qualification, client meetings, proposal development, negotiations, and closing. To ensure delivery of team and personal financial targets, the right candidate is able implement strategies to capture market share, the delivery of products & services and create opportunities (both organic and inorganic) that add value through synergizing the different platform businesses.

Duties and Responsibilities

Customer Strategy

• Leverage fact-based insights and other resources to influence Randstad Digital strategy the industry vertical supported
• Takes ownership of the customer and the customer interface with the product or service offering, making sure that all functions of the organization are aligned to meet its strategic commercial objectives
• Build and manage relationships with key customers and partners, identify and develop partnering opportunities to enhance market reach, and analyze market trends and customer behavior to identify new business opportunities

Selling

• Deliver personal and team $gp/revenue targets
• Plan and manage personal business portfolio and margins according to agreed targets
• Maintain a thorough working knowledge of all services offered by organization and awareness of the competition regarding market share, pricing, services offered, etc...
• Manage growth of new business and maintain existing business by initiating and developing strong relationships with companies and contingent employees
• Meet revenue, margin, and contribution objectives for team
• Ensure a robust after-sales process to deliver strong customer engagement

GTM Optimization

• Monitor market trends and provide regular competitor analysis
• Leverage Randstad Digital platform channel strategy that enhances the value proposition of customers, while continuously assessing risk mitigation (direct and perceived)
• Responsible for execution and customer satisfaction in all the revenue portfolios within the accounts
• Positioning Randstad Digital as a Strategic IT partner and identifying new avenues to partner, implement and deliver within the account
• Leverage market intelligence to support strategic business decisions on feature development of existing and new data analytics solutions

Supervisory Accountabilities

• Leader by example. Play an active role in production activities. Build a team environment through effective leadership.
• Establish and manage team and individual goals to achieve plan.
• Train, and mentor new associates in all areas of the business.
• Review team members' performance weekly and establish individual growth plans.

Knowledge, Skills, and Abilities

• Experience managing a client portfolio P&L of $5+ Million dollars including reporting and metric assessment for the account
• Proven experience delivering personal $GP/rev quotas
• Minimum 4+ years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry
• In depth understanding of Retail/Consumer Goods business domain, technology and services domains
• Proven experience leading a high performing sales team & leading by example to drive the right behaviors.
• Effectively communicate the vision, mission, values, and goals of the organization
• Demonstrate the flexibility to work among diverse corporate environments, industries and technical and non-technical audiences
• Able to make knowledgeable conversations with clients in Digital Area/trends in the industry
• Strategic thinking and confidence and ability to plan and stay the course
• Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence
• Understanding and thought leadership in technology, services and business trends and their direct and indirect impacts on the outcomes of the Financial Services, Insurance, Consumer/Retail, Power & Utilities, Industrials, Telecom, Technology, Automotive or other B2B industry, including awareness of industry trends, challenges, opportunities and disruptors
• Excellent problem solving, communication, and client management skills are essential
• Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs

Background

• Education: Minimum 4 Year / Bachelor's Degree in Business Administration or similar degree; Preferred Post Graduate Degree
• Work Experience: Minimum 4+ years of experience

together we grow. 

people at the heart of everything we do

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do. This goes for our clients, our talent, our employees and society. We combine our passion for people with the power of today’s technologies. This helps us support people and organizations in realizing their true potential. Learn more about our mission, history and values on our website:

When you join Randstad, you join…

• A specialized team delivering tailored solutions for clients and talent, enabling meaningful impact.
• An equitable, inclusive culture where everyone can contribute and thrive.
• A workplace prioritizing growth and empowering teams to adapt and excel.
• A company dedicated to supporting you to perform at your best.
• A commitment to pay for performance with transparency, fairness, and competitiveness.

our purpose

Our purpose is deeply rooted in the belief that by knowing our clients and talent better than anyone else, we can make connections that change lives and transform businesses. We don’t just place people in jobs; we help create futures full of possibility — for our clients, talent, and communities.

our culture

Our culture is powered by ambition and collaboration, where everyone is driven to push boundaries and achieve success. At Randstad, we don’t settle for “good enough” — we’re committed to walking the extra mile, always striving for perfection while trusting each other to deliver results. You’ll be working in an environment that fosters both individual achievement and team success.

a place for you to grow

We provide a high growth environment where your ability to adapt and contribute fuels the success of both your team and clients. We appreciate your talents and support your growth through mentorship, skill-building, and career development.

Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com .