Business Objects Developer

Businessobjects Developer, Bi Client ServicesThe BusinessObjects Developer, BI Client Services, is responsible for providing customer support of BusinessObjects (BOBJ). Responsibilities include issue/request resolution, tool training and use support, system administration and report development/maintenance. Qualified candidates have hands-on experience with BusinessObjects 4.x and experience providing business intelligence support to a large customer base. The BusinessObjects Developer has excellent customer service, communication, and problem-solving skills.Essential Functions:Provide technical support, analysis assistance and training for BusinessObjects suite of tools to Southern Glazer’s Wine & Spirits internal customer base.Expert in design and development complex reports using SAP BusinessObjects 4.3 Web Intelligence.Create and update technical and functional documentation such as operational procedures, training materials, etc.Follow department client service strategies and standards related to ways of working, service level agreements and providing positive customer experiences.Build and maintain strong working relationships with customers and other support staff.Share BOBJ knowledge and best practices across the user base.Assist with change management efforts to drive adoption of new BOBJ tools, governance, and reporting processes.Converting SSRS Reports into BO reports.Planning:Collect and document application enhancement needs.Support the definition and scope for the deployment of BOBJ tools.Work with the training team to plan, develop and deliver BOBJ training.Qualifications:Minimum 2 years hands-on experience with SAP BusinessObjects 4.x to include WEBI, Information Design Tool (IDT).Ability to analyze complex business reporting requirements and develop innovative solutions.Perform requirement analysis; provide effort estimation Comprehensive knowledge of SDLC and QA/Testing methodologies and deliverables.