Account Manager - Insurance

Our company is dedicated to providing comprehensive insurance solutions tailored to meet the unique needs of clients. As part of one of the largest global insurance brokerages, we focus on delivering personalized service and risk management expertise. Our team of professionals works collaboratively to design solutions that protect and empower businesses, families, and individuals. With a strong commitment to client satisfaction, we help navigate the complexities of insurance with integrity and care.

Role Description

This is a full-time hybrid role for an Account Manager, based in Port Austin, MI, with some flexibility for remote work. The Account Manager will be responsible for managing client accounts, maintaining strong relationships with clients, identifying client needs, and ensuring satisfaction. Daily tasks involve coordinating policy renewals, guiding clients through coverage options, liaising with insurance carriers, and resolving client inquiries and escalations. The role also includes analyzing insurance policies and providing recommendations to meet client goals and requirements.

Qualifications

• Client Relationship Management and Customer Service skills
• Knowledge of Insurance Policies and Risk Management
• Proficiency in CRM Tools and Microsoft Office Suite
• Strong Communication, Organizational, and Problem-Solving abilities
• Ability to work independently and in collaboration with team members
• Experience in the insurance industry is a plus
• Property and Casualty Insurance License or willingness to obtain it within a specified time frame
• Bachelor's degree in Business, Finance, or a related field (preferred)

$75,000 - $100,000 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.