Principal Product Manager

Principal Product Manager We’re looking for a Principal Product Manager to define how Kraken supports Vertically Integrated Utilities globally. You’ll deeply understand our utility partners' needs and use those insights to shape a suite of products and experiences that improve client customer experience. You’ll collaborate across sales, delivery, product, and engineering teams to deliver client outcomes and business value, making Kraken the platform of choice for Vertically Integrated Utilities. You will also play a key role in shaping how Kraken approaches cross‑product compliance, ensuring our platform evolves with global regulatory expectations while maintaining product agility and innovation. What you'll do: Define and own the vision, strategy, and roadmap for assigned products within the Vertically Integrated product group. Partner with utilities, client delivery, and internal product teams to identify key needs and prioritize impactful solutions. Translate insights from real‑world utilities into clear product outcomes and measurable success metrics. Develop, prioritize, and execute your product roadmap, ensuring required outcomes are delivered within agreed timelines while building a flexible experience within our core application. Drive standard frameworks and strategy for compliance topics across various product teams, ensuring alignment without constraining team autonomy. Translate complex regulatory requirements into clear product implications and client‑facing narratives, supporting sales, delivery, and client trust. Contribute to evolving internal compliance best practices and frameworks, helping teams navigate regulatory requirements through a product‑led lens. Work closely with engineering to build, test, and refine products. Drive a best‑in‑class user experience. What you'll have: 7+ years of product management experience in enterprise software with experience in the utility industry. Ability to translate between regulatory, technical, and business perspectives, simplifying complex product and compliance concepts into actionable decisions. You’re a systems thinker who can connect customer experience, data, and operational workflows into coherent, scalable products. Proven experience leading cross‑functional teams, including engineering, UX, and data science. You’re adaptable and thrive in a dynamic environment, whether working on a high‑level product strategy or rolling up your sleeves to execute. Strong analytical skills, with the ability to define and track key success metrics. Excellent communication and stakeholder management, balancing technical and business needs. Comfort engaging with clients during sales, discovery, and delivery. Experience influencing without direct authority, guiding teams on complex topics through clarity and strong reasoning. Passion for customer experience, with a strong focus on usability, efficiency, and empathy. Familiarity with cross‑product compliance frameworks (e.g., SOX, SOC2, NIS, GDPR) and their application in a product‑led environment. What you'll love about us: Great medical , dental , and vision insurance options including FSAs. Paid time off —we have a flexible policy for time off; we don't count days. We encourage you to take the time you need to relax and refresh. 401(k) plan with employer match. Parental leave . Biological, adoptive, and foster parents are all eligible. Pre‑tax commuter benefits. Flexible working environment —you can shift your schedule as needed; we genuinely believe in work/life balance. Equity options : every Kraken employee owns part of the business. Modern office in the heart of Manhattan (Tribeca). The salary range for this senior position in NYC averages $160,000 – $215,000, depending on relevant experience and expertise. The salary is determined by overall fit. Remote flexibility may be offered for candidates in the Northeast. Equal Employment Opportunity As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. We consider all applicants without regard to race, colour, religion, national origin, age, sex, gender identity or expression, sexual orientation, marital or veteran status, disability, or any other legally protected status. U.S. based candidates can learn more about their EEO rights here. #J-18808-Ljbffr Kraken Digital Asset Exchange