Director of Business Support & Execution, Private Markets Americas

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Job Title: Director of Business Support & Execution, Private Markets Americas

Locations: Boston, MA (hybrid), Waltham, MA (hybrid), Union, NJ (hybrid), New York City (hybrid)

About the Role

The successful candidate for this role will serve as a trusted advisor and partner to the business leader, providing strategic guidance, operational support, and project management expertise to drive business growth, improve efficiency, and enhance client satisfaction. They will play a critical role in developing and implementing business strategies, managing key stakeholder relationships, and overseeing special projects and initiatives.

Why Join SS&C

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.

You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

• Strategic Planning and Execution: Collaborate with the business leader to develop and implement strategic plans, goals, and objectives for the private markets fund administration and alternative servicing business.
• Operational Support: Provide operational support to the business leader, including managing the day-to-day activities of the team, coordinating meetings and events, and ensuring seamless communication with internal stakeholders.
• Project Management: Oversee special projects and initiatives, such as system implementations, process improvements, and regulatory compliance initiatives, to drive business growth and efficiency.
• Stakeholder Management: Develop and maintain strong relationships with key stakeholders, including clients, investors, regulators, and internal partners, to ensure effective communication and collaboration.
• Business Development: Support business development efforts, including identifying new business opportunities, developing pitches and proposals, and coordinating with sales teams to drive revenue growth.
• Risk Management: Identify, assess, and mitigate risks associated with the private markets fund administration and alternative servicing business, ensuring compliance with regulatory requirements and internal policies.
• Performance Metrics and Reporting: Develop and track key performance metrics and reports to measure business performance, identify areas for improvement, and inform strategic decisions.
• Talent Management: Support talent management initiatives, including recruiting, training, and developing staff to ensure the business has the necessary skills and expertise to achieve its goals.
• Industry Research and Intelligence: Stay up-to-date on industry trends, best practices, and regulatory developments, providing insights and recommendations to the business leader and other stakeholders.

Required Experience

• Bachelor's degree in Business Administration, Finance, or related field
• 8+ years of experience in the financial services industry, with a focus on private markets fund administration and alternative servicing business

What Sets You Apart

• Strong strategic thinking and problem-solving skills
• Excellent communication, interpersonal, and project management skills
• Ability to work in a fast-paced environment and prioritize multiple tasks and projects
• Strong analytical and technical skills, with experience in data analysis and reporting
• Familiarity with fund administration, regulatory requirements and industry standards
• MBA preferred
• Certifications: Relevant certifications, such as CAIA, CFA, or CPA, are a plus

Join SS&C, where innovation meets global opportunities. Click here to apply.

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.

Applications will be accepted on an ongoing basis until the position is filled.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.