Executive Housekeeper

Description

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International Hotels. The core and heart of our company lies within our dedicated associates, for we wouldn’t be an award-winning company without each and every one of them. The hotel is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

Role:

This position is responsible for the operation and management of the housekeeping and laundry departments to ensure maximum service quality. Responsible for the overall cleanliness of the hotel including rooms and public areas.

• Assists in achieving BLA minimum scoring standard on all Brand Quality Assurance inspections. Inspect rooms and public areas for cleanliness and preventative maintenance upkeep on a daily basis.

• Develop and maintain housekeeping department programs to ensure that the quality criteria are met including deep cleaning, special projects, and preventative maintenance.

• Able to deal with frequent changes, delays, or unexpected events, changing approach or method to best fit a situation.

• Delegates work assignments, sets expectations and monitors delegated activities. Asks for and offers help when needed.

• Prepares for 24/7 business schedule – observes hotel occupancy and create schedules for housekeeping team accordingly. Ready to be onsite due to hotel demands, during weekdays, weekdays, holidays, evenings, and weekends.

• Foster a positive, cooperative work environment between staff and management.

• Supervises employees in housekeeping department. Carries out supervisory responsibilities in accordance with the organizations’ policies and applicable laws.

Supervisory responsibilities include interviewing, hiring, training employees, appraising performance, rewarding and disciplining employees; planning, assigning, directing work, addressing complaints and resolving problems

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

• Weekly pay

• Paid vacation, sick days and holidays

• Medical, dental, vision insurance

• 401K Retirement plan with company match

• Travel discounts on our branded properties

• Career growth opportunities

What You Bring:

High School diploma or equivalent and three years experience in housekeeping function in a hotel or similar industry to include two years in a supervisory capacity. Computer knowledge including intranet, Property management system. Must have valid drivers license, and acceptable driving history subject to company approval.

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Qualifications

Skills

Preferred

• Microsoft Office: Novice

Behaviors

Required

• Leader: Inspires teammates to follow them

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest

• Team Player: Works well as a member of a group

Motivations

Preferred

• Peer Recognition: Inspired to perform well by the praise of coworkers

• Goal Completion: Inspired to perform well by the completion of tasks

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

• High School or better

Experience

Required

• prior hotel housekeeping supervisory experience is necessary

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.