Business Services Office Manager

Benefits:

Employee discounts

Health insurance

Paid time off

Business Services Office Manager (Part-Time)

Location: Pleasanton, CA (On-Site) Company: Olympus College Prep, LLC Industry: Education / Academic Services

About Us

Olympus College Prep is a premier tutoring, test preparation, and college counseling center dedicated to helping students achieve academic excellence and gain admission to top universities. We pride ourselves on personalized support, high-quality instruction, and strong client relationships.

Position Overview

We are seeking a highly organized, detail-oriented Office Manager to oversee daily operations, client communications, and administrative systems. This role is critical in ensuring a smooth experience for students, families, and tutors while supporting the company’s growth and operational excellence.

Key Responsibilities

Operations & Administration

Serve as the primary point of contact for all calls, emails, and texts

Manage client onboarding, including forms, scheduling, and tutor matching

Maintain and update client databases and records

Coordinate meetings, events, and internal communications

Ensure office organization & scheduling

Client Relations

Provide exceptional service to students and families

Conduct quarterly client satisfaction check-ins

Follow up on leads and inquiries promptly

Coordinate onboarding and ensure timely tutor-client connections

Financial & Systems Management

Manage invoicing using QuickBooks and client payments using ADP

Track and follow up on outstanding invoices

Process payroll and verify employee timecards

Maintain accurate financial and administrative records

Quality Control & Team Coordination

Monitor tutoring quality and ensure session standards are met

Track student progress and assist with reporting

Coordinate with tutors and internal staff for performance alignment

Support marketing efforts by gathering student success content

Schedule

Monday–Thursday: 2:00 PM – 7:00 PM

Sunday: 10:00 AM – 3:00 PM

Compensation & Benefits

$36.50/hour (after training & probation period at $30/hr)

Paid twice monthly

Paid vacation and sick leave (per policy)

Eligibility for medical, dental, vision, and 401(k) benefits after probation

Qualifications

Previous administrative, office management, or operations experience preferred

Strong organizational skills

Excellent written and verbal communication

Experience with CRM systems, scheduling tools, or payroll systems (ADP & Quickbooks preferred)

Ability to manage multiple priorities in a fast-paced environment

High attention to detail and problem-solving skills

How to Apply

Please submit your resume and a brief cover letter outlining your experience and interest in the role.