Administrative Patient Representative

Administrative Patient Representative

Join a dedicated healthcare team as an Administrative Patient Representative, where you will play a vital role in ensuring smooth patient flow within outpatient clinics. Your responsibilities will include accurate and timely submission of invoices to the billing department, maintaining medical records, scheduling patient visits efficiently, and entering ICD-10 and CPT-4 codes for proper documentation and billing. You will also transcribe non-medical dictation and submit reports promptly.

Education: A minimum of 1-2 years of clerical experience is required, preferably in a medical business office or a role involving significant public contact. Familiarity with medical terminology and coding (ICD-10 and CPT-4) is preferred.

Experience with PC applications and CRT systems is advantageous. Typing speed of 45-55 words per minute with accuracy is expected.

Requirements: Strong interpersonal skills with the ability to handle patients under stress tactfully. Good planning and organizational abilities are essential. Visual and auditory acuity to read printed data and screens, manual dexterity, and physical ability to lift, stoop, bend, kneel, and reach are necessary. Effective verbal communication skills are also required. This position serves a diverse regional population in the Southeastern United States, offering a warm and collaborative work environment focused on patient-centered care and excellence.