Workplace Experience Coordinator

Job Type: Full‑time Paylocity is an award‑winning provider of cloud‑based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest‑growing HCM software providers worldwide by offering an intuitive, easy‑to‑use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. In‑Office: This is a 100% in‑office role based at our U.S. office location in Rochester, NY. Remote or hybrid work is not available for this position. Candidates must be able to work on‑site five days per week during designated work hours. Position Overview The Facilities Specialist I will assist the Facilities team with facilities‑related issues as well as provide assistance to the facility management team as needed. Primary duties will include responding to work orders, space planning, stock replenishment, equipment maintenance and vendor management. Strong customer service skills are required. Primary Responsibilities Resolve problems associated with all building services including janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, and interior and exterior furnishings, fixtures and equipment Manage and coordinate work with third‑party vendors, including tracking work order completion, vendor and client follow‑up, and ensuring high service levels are achieved Assist with ensuring facilities team’s goals and objectives are met Collaborate with facilities team members on maintaining and updating floorplans and office moves Recommend continuous quality improvement practices Assist with replenishing fruit, coffee supplies, kitchen products and nuts Coordinate and/or assist with special events, set up, tear down, and supply ordering Provide support for meetings and conference‑room reservations as needed Provide facility‑specific assistance to the project management team as needed Report any building or equipment malfunctions to Facilities Manager Serve as a liaison between employees and the engineering staff called in to fix problems Stock office supply areas Assist with moves of furniture and equipment Respond to internal and external client inquiries and concerns Follow up with clients to ensure customer satisfaction Assist with site inspections related to fire department, build‑outs, etc. Other duties as assigned Education and Experience College degree preferred, but not required. 1‑2 years or more experience working in office services or building/facilities management roles, or customer service support roles. Background in HVAC equipment and components preferred. Mechanical mindset, willingness or ability to fix items, furniture, painting, drywall work, plumbing. Must be able to lift a minimum of 40 lbs. Strong written and oral communication skills. Proficiency with Microsoft Office programs; Excel, Word, Outlook. Project management experience demonstrating ability to track, drive and report on the status of multiple projects simultaneously. Ability to stay organized while overseeing multiple initiatives and work well in a fast‑paced environment. Strong customer service background and experience. Physical Requirements Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7‑8 hours a day. Use of computer and phone systems: Must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously. Paylocity is an equal‑opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact View email address on click.appcast.io. This email address is exclusively designated for such requests. Please do not send resumes to this email address, as they will be removed. The base pay range for this position is $31,800 / yr – $45,400 / yr; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. This position offers a full range of benefits outlined here. Your personal data will be processed for recruitment purposes in accordance with our Notice of Privacy Practices for Job Applicants and applicable data protection laws. #J-18808-Ljbffr