Workplace Experience Coordinator

$45,000 – $55,000 + Bonus (up to 5% of base, attached to KPIs)

YOUR POTENTIAL. OUR PLAYBOOK.

At Victory, we believe culture isn't something you put on a poster—it’s something people should feel every day .

If you’re energized by people, love creating great experiences, and take pride in making things better, this role is for you. As a Workplace Experience Coordinator, you’ll help create an environment where employees want to be, candidates want to join, and new hires feel like they belong from Day One.

You won’t just help run an office. You’ll help make it feel like Victory .

From keeping the workplace organized and “show-ready,” to welcoming candidates, creating memorable onboarding experiences, celebrating wins, and bringing our culture to life through events and activations, you’ll be at the center of the everyday experiences that make Victory different.

Victory is growing quickly, and we’re building a Workplace Experience team designed to scale with us. If you bring the energy, ownership, and commitment to getting better, there is a clear path to grow your career alongside the company.

THE POSITION

Hiring Immediately: Victory Home Remodeling is looking for a Workplace Experience Coordinator—a highly organized, proactive, and people-focused individual who will serve as the heartbeat of the workplace experience in their office.

This role owns the details that keep the office running smoothly while creating the energy, hospitality, and culture that make people proud to be part of Victory.

You’ll partner with local leaders, Talent Acquisition, People Operations, and People Experience to deliver an exceptional experience for employees and candidates alike. You’ll anticipate needs, solve problems, execute culture initiatives, and make sure that if a candidate, new hire, executive, or employee walks through the door, they immediately feel that Victory is different.

KEY RESPONSIBILITIES

Workplace Experience

· Own daily office readiness, ensuring the workplace is clean, organized, stocked, functional, and “show-ready.”

· Manage office supplies, beverages, onboarding materials, and other workplace resources.

· Coordinate with vendors and internal partners to resolve workplace needs quickly and efficiently.

· Help ensure the office consistently reflects Victory’s brand, standards, energy, and culture.

· Identify opportunities to make the workplace more efficient, welcoming, and enjoyable.

Culture Activation

· Bring Victory’s culture to life through recognition, celebrations, competitions, engagement moments, and team experiences.

· Execute assigned weekly and monthly culture activations with energy and consistency.

· Recognize employees for accomplishments, milestones, birthdays, anniversaries, and other moments that matter.

· Partner with local leaders to create opportunities that strengthen morale, connection, and team engagement.

· Help turn company-wide initiatives into experiences employees can actually see, feel, and participate in locally.

Candidate Experience

· Own the in-office candidate experience from arrival through departure.

· Welcome candidates with a high-touch, professional, and hospitable experience.

· Ensure interview rooms, technology, materials, and the surrounding environment are fully prepared.

· Help create a first impression that reflects the quality and culture of Victory.

· Partner with Talent Acquisition to deliver a seamless candidate journey.

Onboarding Experience

· Help create an exceptional Day One experience for every new employee.

· Ensure workspaces, onboarding materials, welcome items, and other necessities are prepared before a new hire arrives.

· Coordinate with People Operations and local leaders on onboarding logistics.

· Help new employees feel welcomed, connected, and integrated into Victory from Day One.

· Support first-year recognition and employee experience initiatives.

Events & Activations

· Help plan and execute local office events, team gatherings, celebrations, competitions, and other activations.

· Support company-wide initiatives by bringing them to life at the local office level.

· Drive participation and engagement across events and programs.

· Help create experiences that strengthen connection, morale, and team cohesion.

Employee Experience & People Support

· Serve as an on-site resource for employees and a point of contact for People Operations and People Experience initiatives.

· Listen to employees and act as the eyes and ears of the office.

· Capture feedback, identify trends, and escalate meaningful insights to leadership.

· Support People Operations with onboarding logistics, benefits awareness, compliance-related activities, and other employee initiatives.

· Solve problems quickly and take ownership from start to finish.

QUALIFICATIONS

· Experience in office management, workplace experience, hospitality, event coordination, customer service, recruiting, human resources, or another people-focused role.

· Exceptional organization and attention to detail.

· Strong written and verbal communication skills.

· Ability to manage multiple priorities in a fast-paced, high-energy environment.

· Strong interpersonal skills and the ability to build relationships across all levels of an organization.

· Proactive problem-solver with a strong sense of ownership.

· Comfortable working independently while also contributing as part of a team.

· Proficiency with Microsoft Office 365 and common workplace technology.

· Ability to coordinate events, activities, and multiple moving pieces.

· Ability to lift up to 25 lbs.

WHO YOU ARE

· Culture Builder: You naturally create energy, connection, and belonging wherever you go.

· Hospitality-Minded: You care about how people feel and take pride in making them feel welcome.

· Highly Organized: You notice the details others miss and make sure nothing falls through the cracks.

· Proactive Owner: You don't wait to be told something needs to be done—you see it, own it, and make it happen.

· Problem-Solver: You stay calm, think creatively, and find solutions when things don't go according to plan.

· People Person: You genuinely enjoy working with and helping others.

· High Energy & Positive: You bring enthusiasm, optimism, and personality to the workplace.

· Growth-Minded: You want to get better, take on more responsibility, and build a career—not just hold a job.

PERFORMANCE

Success in this role is measured by the experience you create and the consistency with which you execute.

· Maintain a 95%+ monthly office readiness score .

· Execute all assigned culture activations each month.

· Drive 60%+ engagement across assigned territory/company events and programs.

· Deliver 90%+ new-hire satisfaction .

· Maintain a 98%+ task completion rate across assigned responsibilities and SOPs.

THE PERKS

· Competitive salary with performance-based bonus.

· Full medical, dental, life, and disability insurance plans.

· Paid parental leave, ample vacation, and company holidays.

· 401(k) retirement savings with company match.

· A high-energy, collaborative culture with plenty of room to grow.

· Opportunities to attend and support some of Victory’s biggest company experiences and events.

· Ongoing career coaching, professional development, and leadership opportunities.

· A clear career path within the growing Workplace Experience organization.

WHY VICTORY?

Victory Home Remodeling is one of the fastest-growing home renovation companies in the Northeast, recognized nationally as a best-in-class workplace.

We take care of our employees first—because when our team thrives, our customers win.

But what makes Victory different isn't just what we do. It's how we do it.

We believe in developing people, creating uncommon experiences, celebrating wins, and building a culture where people can become more than they thought they could be.

The Workplace Experience team is at the center of that mission. You’ll help make sure Victory feels organized, energized, welcoming, and unmistakably Victory —every single day.

And if you perform, grow, and take ownership, this role can become the beginning of something much bigger.

Your potential is here. Our playbook is ready.

Apply today.

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