Talent Acquisition Operations Coordinator - HR Talent Acquisition - Akron FirstEnergy Headquarters

Job Description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This Talent Acquisition Coordinator position will support our Talent Acquisition team at our Akron, OH location. Reporting to the Manager, Talent Acquisition, this role is critical to ensuring accurate, compliant, and effective recruiting operations while delivering excellent service to candidates, recruiters, and internal partners.

Key Responsibilities

• Provide advanced administrative and coordination support to the Talent Acquisition team, including recruiters and leadership including the creation of requisitions.
• Coordinate background screening, drug testing, and pre-employment testing, ensuring compliance and accurate results verification.
• Manage interview scheduling and candidate travel arrangements using Concur.
• Maintain and update recruiting content on shared Talent Acquisition SharePoint site.
• Manage internal and external recruiting mailboxes with professionalism and sound judgment.
• Partner with recruiters to prepare, proof, and distribute employment offer letters.
• Process invoices, coordinate travel, and support day-to-day administrative needs for Recruiting leadership.
• Maintain strict confidentiality and proactively identify process improvements.
• As needed, coordinate interviews across multiple time zones, including phone, virtual, and in-person meetings.
• Serve as the primary point of contact for candidates and stakeholders on pre-employment processes, providing timely updates and maintaining professional communication.
• Update and maintain pre-employment tracking in Empower to ensure data accuracy and compliance.
• Assist Hiring Managers with any pre-boarding questions and provide the necessary information for equipment ordering and HM pre-onboarding tasks.

Qualifications

• High school diploma or GED required.
• Minimum of 7 years of relevant work experience in an administrative or coordinator role.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Experience handling confidential information in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent interpersonal, teamwork, and customer service skills.

Preferred Qualifications

• Experience with SharePoint content maintenance.
• Knowledge of recruiting processes or Applicant Tracking Systems; Oracle Recruiting Cloud preferred.

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

About Us

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

Benefits, Compensation & Workforce Diversity


At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.


Safety


Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.