Director, Workforce & BPO Strategy & Operations

DentaQuest

Sun Life U.S. is seeking a Director of Workforce and BPO Management to provide strategic leadership for workforce forecasting, CS technology, and outsourced partnerships supporting Dental Customer Service operations. You will manage teams, govern contracts, and deliver dashboards that inform leadership decisions. The role requires 10+ years in workforce management and a track record of leading managers, with strong budgeting, analytics, and cross‑functional collaboration across IT, Finance, #J-18808-Ljbffr DentaQuest

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Vacancy posted 4 days ago

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