Future Opening: Patient Services and Insurance Support

Patient Services & Compliance

Are you detail-oriented, friendly, and passionate about health and wellness? Do you thrive in a fast-paced environment, love helping people, and enjoy keeping things organized and compliant? Are you confident handling insurance and billing procedures (or willing to learn) while also contributing to patient care and clinic efficiency? If so, this could be the perfect role for you! At HealthSource Chiropractic Southwest Fort Worth, we help patients regain their health through chiropractic care, progressive rehab, and wellness services. As a Patient Services & Compliance, you'll play a key role in supporting both the front desk and back office operations—ensuring every patient has a smooth, compliant, and professional experience.

Hours: Mon–Thurs: 9:30am–7:00pm (includes a ~1 hour lunch) Fri: 11:00am–2:00pm

Who You Are: A people person who enjoys helping patients and ensuring things run smoothly Highly organized and able to manage multiple administrative priorities Detail-oriented and committed to following insurance and billing protocols Experienced or willing to learn insurance verification and compliance procedures A problem solver with a proactive, get-it-done attitude Comfortable communicating financial information to help patients commit to care Skilled in scheduling and managing patient flow Able to support front desk, back office, and occasional marketing efforts Interested in long-term career growth in a busy, growing clinic Willing to travel 1x/year for out-of-state Supercamp training (Thursday–Sunday)

What You'll Do: Insurance, Compliance & Admin Support Verify patient insurance benefits and document accurately Follow payer-specific protocols and help maintain compliance with policies Support with billing, claims processes, and prior authorizations Maintain accurate patient records and track required documentation Patient & Front Desk Support Greet and check in patients with a warm, professional demeanor Manage appointment schedules and help maintain efficient patient flow Assist with intake paperwork and guide patients through care plans Maintain HIPAA compliance and handle confidential information securely Operations & Communication Respond to patient calls, emails, and faxes Keep the clinic organized, professional, and fully stocked Assist with internal systems and training protocols Support clinic marketing events and outreach when needed

What You Need to Succeed: Strong communication and organizational skills Prior experience in healthcare, chiropractic, or insurance verification a plus Ability to follow detailed protocols with accuracy Comfortable using technology, with fast and accurate typing skills Friendly and confident, even under pressure Spanish-speaking is a plus but not required

What We Offer: Competitive base pay + quarterly bonuses Structured training and mentorship Growth opportunity within a mission-driven, expanding practice Company-paid travel to annual SuperCamp for team development