CNC Field Service Technician

We are partnered with an incredible CNC Machine Tool Distributor on their search for CNC Service Technicians! As a CNC Field Service Technician, you'll play a critical role in supporting customers by maintaining and repairing CNC machine tools and ensuring equipment operates at peak performance. Responsibilities: • Travel to customer sites throughout MN, WI, SD, ND and surrounding region to install, troubleshoot, repair, and maintain CNC machine tools, controls, and related equipment. • Perform preventive maintenance and identify opportunities for performance improvement. • Diagnose and resolve issues with mechanical, electrical, pneumatic, and hydraulic components. • Utilize manuals, technical documentation, and internal/vendor support to troubleshoot complex problems. • Clearly communicate equipment status, repairs, and recommendations to customers. • Accurately complete and submit service and installation reports. • Ensure customer commitments are met with a high standard of professionalism and technical excellence. • Build and maintain positive relationships with vendors, suppliers, and customers. • Stay informed on new technologies and product updates through ongoing training and technical seminars. • Maintain deep technical knowledge of all equipment lines represented by the company. • Perform other duties as assigned Qualifications: • 3+ years of hands-on experience repairing or maintaining CNC machinery. • Experience with rotating machinery, spindles, and precision bearings. • Strong understanding of CNC controls and basic electrical, pneumatic, and hydraulic schematics. • Advanced troubleshooting skills with high attention to detail and technical accuracy. • Ability to read and interpret technical drawings and schematics. • Proficiency in Microsoft Office and other relevant business software. • Valid driver's license required and ability to be a ROAD WARRIOR with travel up to 25% throughout the assigned territory • Comfortable interacting professionally under pressure with customers and colleagues.