Marcus by Goldman Sachs, Money Movement & Reconciliation| Draper, UT

Back Office Money Movement And Reconciliation Specialist

Marcus by Goldman Sachs operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' 150+ years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers.

About the role

As a Back Office Money Movement and Reconciliation Specialist, you will be responsible for the oversight of cash flow processes, including wires, ACH, checks, and internal transfers. You will play a key role in ensuring timely task completion, identifying areas for enhancement, and effectively escalating any discrepancies or issues. This involves checking payments, matching them to general ledgers, and resolving payment-related issues in collaboration with other departments.

Responsibilities:

• Understand basic banking concepts with an emphasis on cash flows of money movement processes: incoming/outgoing wires, outgoing ACH, outgoing checks, internal transfers, and suspense breaks
• Perform thorough checks of payments and reconcile them against general ledgers, promptly escalating and resolving any identified discrepancies
• Interact effectively with various firm-wide stakeholders, including Risk, Compliance, Legal, Treasury, and Technology, to resolve payment issues and implement improvements
• Complete assigned casework, manage queues, and generate reports within specified Service Level Agreements (SLAs)
• Escalate critical issues timely and confidently communicate with upper management regarding tasks, processes, and potential improvements.

Qualifications:

• Strong customer service experience with excellent verbal and written communication skills
• Basic understanding of banking operations, including check payments, wires and ACH
• Strong analytical, problem-solving, and organizational skills with a risk and control mindset, consistently taking ownership and accountability for tasks and projects
• Self-motivated, detail-oriented, and flexible, capable of prioritizing tasks and performing effectively under pressure in a team environment, including adapting to occasional overtime
• High School Diploma

Preferred Qualifications

• Prior experience in banking, payment, wire transfers, or cash movement within an operational or banking environment

Job Shift

Operating hours are Monday to Friday, between 8:00 AM and 8:30 PM CT. Your specific shift will vary within these hours. Weekend availability may be required in the future.

Location

Openings are available in Richardson, TX, and Draper, UT. This role operates under a hybrid working model, requiring three days per week in the office. Full office attendance may be required in the future.