Personal Lines Operations Intern - Fall 2026 Semester

Operations Associate Internship

Arbella Insurance Group is one of the leading insurers in the Northeast. In order to achieve this, we work hard to attract and retain the best people to serve our customers. We developed our Total Rewards package for this reason, as well as to set us apart from other organizations. It not only includes competitive salaries, generous benefits, and incentive programs, but also work/life programs, personal and professional learning and development opportunities, flexible work arrangements, and a free shuttle service to the Quincy Adams T station.

Seeking a hardworking undergraduate student for our Operations Team. This position starts in Fall Semester 2026 and is located onsite at our headquarters (Quincy MA). The schedule is 15 + hours a week and is flexible to your class schedule. Additional hours are available. A dedicated mentor will be offered to guide you as you progress through the internship. Full time positions might be available at the end of the internship depending on business need and performance.

The tasks will vary in each department but the interns will be working on a variety of mailing, distribution of work, data entry, answering general customer inquiries and job shadowing to learn about all areas of Operations.

General Responsibilities:

• Process various policy, claim and billing transactions timely and accurately
• Demonstrate excellent customer service to both internal and external customers
• Manage assigned work efficiently to ensure timely completion

Qualifications:

• Open to all college majors
• Strong attention to detail along with time management skills needed.
• Quick learner with sound technical aptitude.
• Works well independently as well as within a team.
• Basic computer skills.

Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $20.00 - $21.00/hr based on a variety of factors including, but not limited to, relevant skills and experience.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.