AI Engineer

Job Description

Job Description

Who We Are
Kargo creates powerful moments of connection between brands and consumers to build businesses. Every day, our 600+ employees work to radically raise the bar on what agentic AI, CTV, eCommerce, social, and mobile can do to deliver unique ad experiences across the world's most premium platforms. Taking a creative science approach to all we do, we continuously innovate solutions that outperform industry benchmarks and client expectations. Now 20+ years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland.

Who We Hire
Techies who want to build the future. Creatives who want to design it better.
Communicators to win business. Collaborators to build it. Data pros who turn numbers into insights. Product builders who turn ideas into innovations. Anyone eager to be on a team that doesn't stop to ask what's next, because they're
already building it.

The Opportunity

Kargo is hiring an AI Engineer to architect, build, and scale AI-powered products and automations for our commercial organization. Operating within the Data & AI team, you'll be the connective tissue between revenue teams and AI infrastructure—proactively identifying high-value use cases, building intelligent workflows and agentic applications, and deploying trustworthy systems across Salesforce, Snowflake, Slack, and other internal platforms. You're both hands-on and capable of owning the strategic roadmap for AI operations at Kargo. This is a hybrid role requiring onsite presence 4 days per week.

The Daily To-Do

• Design, build, deploy, and maintain AI-powered automations and agent workflows using modern orchestration frameworks—LangGraph, n8n, OpenAI Responses/Agents tooling, MCP-compatible architectures—with integrations across Salesforce, Slack, Snowflake, Atlassian, Google Workspace, Looker, and Airtable
• Build production-grade LLM applications—agent workflows, retrieval systems, internal copilots—for knowledge surfacing, workflow routing, decision support, and dynamic content generation
• Translate business pain points into modular, extensible automation flows that are observable, debuggable, and fault-tolerant
• Maintain a governance model covering prompt engineering standards, agent testing, audit trails, and feedback loops that drive continuous iteration
• Work cross-functionally with Sales, Client Services, Media Strategy, Marketing, Product, and Ops to discover automation opportunities, prototype quickly, document tooling, and drive self-service adoption
• Own and communicate the AI Ops roadmap to Data & AI leadership—prioritized by business impact, sequenced by feasibility, and grounded in real discovery with commercial teams
• Serve as Kargo's internal thought leader on applied AI—staying current on the LLM and agent landscape and sharing knowledge generously to raise AI fluency across teams

Qualifications

• 5–8+ years in systems automation, internal tools, or process/data engineering, with hands-on experience in orchestration platforms such as n8n, LangGraph, Zapier, or Make
• Proficiency in Python or JavaScript for custom connectors and scripting, with strong familiarity with SaaS APIs and system interoperability
• Experience building production-grade LLM applications using ChatGPT Enterprise and related LLM APIs, including familiarity with evaluation and observability frameworks
• Fluency with AI-assisted development tools (Claude Code, Cursor, Codex) to accelerate velocity
• Proven ability to translate between engineers and revenue leadership, earning trust by delivering things that work and staying close to adoption after deployment
• A builder's instinct and bias for impact—ships fast, iterates on real feedback, knows when to build vs. buy, and measures success by adoption and friction reduction, not lines of code
• Nice to have: prompt libraries, embeddings-based retrieval or vector databases (Pinecone, Weaviate), RAG pipelines, Retool or Streamlit for lightweight internal UIs, and ArgoCD or Kubernetes CI/CD experience

In accordance with applicable federal, state, and local pay transparency laws, the anticipated base salary range for this position is listed below. In addition to base salary, this role is eligible to participate in the Kargo Incentive Plan (KIP). Actual compensation may vary based on factors such as geographic location, work experience, education, and skills.

U.S Salary Range

$140,000—$180,000 USD

Our Laurels

• AdAge Best Places to Work
• ThinkLA Partner of the Year
• Built In Best Places to Work
• Cynopsis 2025 Top Women in Media - Jeannine Shao Collins
• Martech Breakthrough Awards - Best Overall Adtech Company
• Digiday Media Awards Best Event
• Cynopsis Media Impact Awards-Best CTV Platform
• Martech Breakthrough Awards-CTV Innovation
• Adweek Media Plan of the Year Awards - Best Use of Insights

Follow Our Lead

• Big Picture: kargo.com
• The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Kargo is an Equal Opportunity Employer. We are committed to building an inclusive and diverse workplace where all employees and applicants are treated with respect and dignity. We do not discriminate on the basis of race, color, ethnic origin, religion or belief, sex, sexual orientation, gender identity or expression, age, disability, marital or family status, national origin, veteran status, or any other characteristic protected by applicable local, state, or federal law. All qualified applicants will receive consideration for employment.

Pursuant to applicable fair chance laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Kargo will consider qualified applicants with arrest and conviction records for employment.