APEX Manager, Field Tools & Analytics - Psych & Migraine

Job Description

Job Description

Company Description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at  Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.

Job Description

The APEX Manager, Field Tools & Analytics (Psych & Migraine) is responsible for managing the field tools that support the Psych and Migraine sales organizations — including iRep, Sypher, CURO, GenAIsys, and the IC Universe Dashboard. The individual will partner with Sales leadership, APEX Center function, Technology, vendors, and cross-functional stakeholders to resolve production issues, deliver enhancements, and maintain consistent, well-governed reporting and analytics capabilities that enable the Psych and Migraine field forces to operate effectively. 

Responsibilities:

Managing field tools across Psych and Migraine franchises — iRep, Sypher, CURO, GenAIsys, IC Universe Dashboard: 

• Resolving production issues through data investigation. 
• New functionality launch & Enhancements.
• Gathering requirements for enhancement.
• User Acceptance Testing - UAT
• Enhancement Training/Communication  
• New hire training 
• Creating/Updating user guides and training materials.
• Coordinate Tools Ops activities.
• Translate business needs into clear requirements for development partners and vendors and help shape practical technology and data solutions. 
• Collaborate with Center function/Technology team to deliver reporting tools, dashboard enhancements, based on business needs. 
• Own the KPI library, including governance of definitions, business rules, and data sources to ensure consistency and usability across the organization. 
• Support reporting and analytics requests from internal customers, providing responsive issue resolution and guidance on data interpretation and tool usage. 
• Monitor project milestones, dependencies, follow-ups, and deliverables to ensure commitments are met, and expectations are managed. 
• Identify opportunities to improve dashboards, reporting capabilities, and tools through innovative ideas and process enhancements. 

Qualifications

• BA/BS/Business degree is required.
• 5+ years of experience in areas relevant to the function, such as: Sales Incentives, Marketing Sales Operations, Finance, Customer Service, or Life Sciences, or Information Technology. 
• 2-3 years of APEX/MABI or Data Science experience preferred.
• Proficiency with Microsoft Office & coding experience preferred (i.e., SAS, SQL, R, Python). 
• Excellent written, verbal, and presentation skills. 
• Understanding of how to effectively leverage agentic AI to accelerate processes, analytics, etc. 
• Results-oriented with exceptional process, project, and prioritization skills. 
• Confidence and experience in providing subject matter expertise, insights, and recommendations to Senior Leadership, Sales Leadership, and other high-level contacts. 
• Ability to thrive in a team and cross-functional environment. 
• Ability to develop and execute innovative, creative solutions. 
• Knowledge of pharmaceutical industry, compliance regulations and standards preferred. 
• Experience working directly with pharmaceutical sales data sources. 
• Understanding of field sales activities, roles, and behaviors preferred. 
• Ability to develop and deliver training and communications. 
• Track record of consistently meeting or exceeding agreed upon timelines. 
• Skilled in collaborating and influencing without authority in a matrixed organization. 
• Excellent judgment and decision-making skills. 

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),  medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our long-term incentive programs. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.  

US & Puerto Rico only - to learn more, visit -us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

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