Bellman

Bell Attendant Position at Riggs Washington DC

Riggs Washington DC sits on the iconic downtown corner of Penn Quarter's 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan – a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.

We are looking for an experienced and passionate Bell Attendant for Riggs Washington DC. Our preferred candidate would have luxury or independent hospitality experience.

You are someone that thrives in a non-stop environment, has an open mind, a great sense of humor, and loves finding solutions, working with a team and proactively creating positive outcomes.

The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.

Core Essential Functions

• Welcome guests in a warm, personable, sincere and friendly manner.
• Retrieve guest's luggage and escort guests to their rooms and explaining the room facilities.
• Transporting departing guests' luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for.
• Provide guest with information they inquire about (i.e. hotel's information, nearest spa, restaurants, metro, bars, etc.).
• Anticipate guest's needs and create personal and memorable experiences and find solutions to challenges.
• Comply with all company policies and procedures.
• Perform all other duties requested by Front Office Manager.

This position requires the following knowledge, skills and abilities:

• Be knowledgeable about Washington, D.C. and the building's rich history
• Hotel Experience is not required – Fun and welcoming personality is a MUST
• Ability to work in fast-paced environment
• Willingness to learn
• Excellent communication skills
• Possess poise, elegance and calm demeanor in all situation
• Exceptional organizational skills
• Flexible schedule is required to meet the needs of the business
• You must be available from 7AM-11PM and available weekends

Compensation: $20.00 per hour (tipped position)

Benefits

• Medical, dental, and vision insurance for full-time employees
• Six complimentary nights each year at any Lore Group hotel
• Lore Group employee and immediate family rates
• Lore Group friends and family rates
• 50% employee discount and 25% friends and family discount at more than 800 partner hotels through Lore Discovery
• 50% discount at Lore Group restaurants and bars
• Paid vacation days - entitlement increasing annually
• Nine paid holidays annually
• Seven paid sick days annually, as established in Washington, D.C.
• Company-paid life insurance equal to 1.5 times annual salary
• Employee Assistance Program
• Referral incentives
• 401(k) with a 5% match
• Training and development programs
• Additional perks through Cigna
• Complimentary employee meals - lunch and dinner daily
• Employee recognition programs

Equal Employment Opportunity Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.

Location: Washington, DC