Business Office Assistant

Business Office Assistant

Employment Type: Full Time

Work Hours: Monday through Friday, 8:00am - 5:00pm

City: Bettendorf

State: Iowa

We care about our employees! We value and respect the talented and committed people that make up our practice. Be a part of an organization that works to make a difference in the lives of its patients by encouraging you to be your best every day.

Position Responsibilities:

In this role, you will be responsible for a variety of administrative and billing-related tasks to support the efficiency of our business office operations. Specific responsibilities may include but are not limited to, opening, sorting, and distributing mail, posting self-payments, and processing credit card payments received through the mail. Completing daily deposits, scanning explanation of benefits (EOB), and accurately coding non-provider encounters such as durable medical equipment (DME), casting, and X-ray department tickets. Ensuring the correct ICD-10, CPT, and HCPCS codes are assigned to patient encounters. Creating new patient accounts and scheduling appointments based on ORA provider hospital encounters, entering global surgery dates into patient accounts, printing surgery face sheets, and matching them with operative reports. You may also be responsible for attaching essential documentation, including consultations, operative reports, and progress notes received from ORA surgery centers and hospitals to the patient's medical record, and coordinating communication of surgical case coding with external coding consultants to ensure accuracy and compliance. ORA holds all our staff accountable for providing high-level care, maintaining patient confidentiality, and complying with all HIPAA rules and regulations.

Requirements:

This position requires a high school diploma or equivalent, with previous experience in a medical office preferred. The ideal candidate will possess strong attention to detail, excellent organizational skills, and excellent interpersonal, verbal, and written communication skills. Proficiency in personal computer applications, Electronic Medical Records (EMR) systems, and medical terminology is highly desirable.

ORA Orthopedics is the Quad Cities' largest and most comprehensive orthopedic provider, proudly offering an integrated continuum of orthopedic care that includes orthopedic sub-specialty clinics, walk-in care at our Urgent OrthoCARE clinics, diagnostic imaging, physical therapy, outpatient surgery, and more. For more information on our practice, visit our website at