Senior System Administrator (MSP / Azure)

We are a growing cybersecurity and compliance-focused Managed Services Provider hiring a Senior System Administrator to support infrastructure projects, escalations, deployments, and client environments across Long Island. This role is ideal for someone with strong MSP experience who enjoys solving complex technical issues, leading project-based work, mentoring junior engineers, and working across Windows Server, Azure, virtualization, storage, networking, security, and cloud environments. You will act as a senior technical resource for client outages, infrastructure issues, incident response, and proactive improvements

RESPONSIBILITI

ESServe as a senior escalation point for server, Azure, virtualization, storage, network, and security issu esLead project-based work including deployments, provisioning, upgrades, migrations, and infrastructure improvemen tsSupport Windows Server, Active Directory, Azure, virtualization, backups, and core infrastructure technologi esTroubleshoot outages, system failures, performance issues, and service anomalies across client environmen tsMonitor systems using MSP management tools and respond to proactive and reactive aler tsParticipate in incident response and provide clear ticket updates and client-facing communicati onCoach Tier 1 and Tier 2 engineers on troubleshooting, ticket quality, and technical decision-maki ngIdentify opportunities to automate repeatable tasks through scripts, tools, or process improvemen tsDocument root cause, resolutions, client environment details, and long-term recommendatio nsParticipate in a recurring after-hours on-call rotati

REQUIRED EXPERIE

NCEExperience working for a Managed Service Provi der5+ years of systems administration, infrastructure support, escalation support, or project engineering experie nceStrong experience with Windows Server, Active Directory, Azure, virtualization, storage, backups, and infrastructure supp portExperience troubleshooting complex outages, service failures, performance issues, and escalated technical probl emsWorking knowledge of networking fundamentals including firewalls, VPNs, switching, routing, DNS, DHCP, and connectivity troubleshoot ingExperience supporting multiple client environments in a ticket-driven MSP sett ingAbility to lead troubleshooting, identify root cause, and communicate clearly with clie ntsExperience mentoring junior engineers or helping improve technical execut ionStrong documentation, customer service, and problem-solving ski llsCommitment to continued learning, certifications, and professional developm #J-18808-Ljbffr Bowman Williams