Receptionist

Receptionist

Location: Miami, FL

Schedule: Full-Time | Monday–Thursday | Friday Rotational Schedule

Compensation: Competitive, DOE

About the Role

Our confidential client, a leading global investment firm, is seeking a polished and welcoming Receptionist to serve as the first point of contact for the firm. This individual will manage a high-volume switchboard, warmly greet employees and guests, and provide a range of administrative and office support. The ideal candidate is highly organized, detail-oriented, service-minded, and able to manage competing priorities with professionalism, discretion, and sound judgment.

Responsibilities

• Manage a high-volume switchboard, accurately directing calls while maintaining a calm and professional demeanor
• Screen calls and determine call priority using sound judgment and company protocols
• Greet and assist employees and guests in a warm, professional manner
• Provide clear and accurate company information, directions, and general assistance
• Provide clerical support, including data entry, maintaining logs, and distributing mail
• Follow company security protocols and ensure guests are properly escorted
• Serve as the primary point of contact for vendors, couriers, delivery services, and other visitors
• Process and reconcile travel and expense reimbursement requests in accordance with company policies
• Coordinate domestic and international travel, including flights, hotels, transportation, reservations, itineraries, and meetings
• Maintain detailed calendars, contacts, and databases for multiple professionals while ensuring accuracy and confidentiality
• Coordinate logistics for internal and external meetings and conferences, including video conferencing, catering, meeting materials, printing, and presentations
• Assist with department activities and special events as needed
• Handle sensitive and confidential information with the highest level of discretion
• Collaborate with team members and provide support as needed
• Assist with internal projects and other ad hoc responsibilities as requested

Requirements

• High school diploma required; college degree preferred
• Minimum of 2 years of relevant receptionist or administrative experience
• Proficiency in Microsoft Office Suite
• Knowledge of Concur and Salesforce preferred
• Excellent written and verbal communication skills
• Strong confidentiality, discretion, and professional judgment
• Exceptional interpersonal and customer service skills
• Highly organized and detail-oriented with the ability to manage multiple priorities
• Reliable, punctual, and professional
• Ability to occasionally assist outside of standard business hours with urgent needs, including last-minute travel changes