Office Administrator/Receptionist

Job Description

Job Description

Job description

Office Administrator/Receptionist

Industrial Communications, located at 40 Lone Street, Marshfield, MA 02050, is an established and diverse wireless communications company, providing powerful communications solutions to businesses, public safety and government throughout New England and South Florida.

We are looking for an office administrator/receptionist to provide administrative support to the organization. The Office Administrator serves as the first point of contact with customers and provides administrative support for the office. The position requires the ability to multi-task, show initiative, use good judgment in problem-solving, and assume responsibility and achieve results. Further details are as follows:

Essential Duties and Responsibilities

• Answers multi-line telephone and responds to customer inquiries, routing calls to the appropriate locations
• Greets and directs visitors; ensures a welcoming reception for employees and visitors, which may include customers or job candidates and takes responsibility to ensure constant visibility at reception
• Acts as a point of contact for employee and visitor requests, comments, and concerns
• Responsible for mailing monthly radio billing
• Orders and maintains stock of supplies and cleanliness of common areas; arranges for equipment maintenance as necessary (i.e., coffee machine, printer, etc.)
• Manages ordering food/ drinks and supplies, including vendor coordination
• Assists with mail/ shipping functions for the office
• Works with employees to develop regular gatherings and office events and helps with planning and executing annual employee events, including holiday party, summer party, holiday meat distribution to employees, and free lunch Fridays
• Assists with special projects for departments across the organization as needed