Retail Fulfillment Center Supervisor 2nd shift

Retail Distribution Center Supervisor

Build Your Career with Ashley Furniture- Where Innovation Meets Comfort

Who We Are:

At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience. Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

If you are a current Ashley employee: Please login to your UKG account and apply using the internal job board.

Summary:

The Retail Distribution Center Supervisor is responsible for leading daily warehouse operations to ensure the efficient, accurate, and timely flow of merchandise supporting retail store demand.

The Supervisor manages and develops a team of distribution associates, assigns daily workload, and monitors performance against key operational metrics. They serve as the frontline leader, ensuring processes are executed effectively and resolving operational challenges in a fast-paced environment. The role partners closely with cross-functional teams to meet service-level expectations and maintain optimal inventory accuracy across the network.

Success in this position requires strong leadership, problem-solving, and process improvement capabilities, along with a commitment to safety, operational excellence, and continuous improvement within the distribution center.

Responsibilities:

• Lead and manage daily operations, including inventory, customer service, and safety compliance.
• Assign and delegate tasks to warehouse associates, ensuring smooth workflows.
• Analyze reports, develop strategies, and make data-driven decisions to optimize efficiency.
• Oversee employee scheduling and timekeeping to meet business needs.
• Develop and maintain standard operating procedures.
• Interview and evaluate candidates for associate positions.
• Monitor staffing levels and provide ongoing training and development.
• Promote a culture of high performance, teamwork, and continuous improvement.
• Ensure a safe working environment by addressing safety concerns proactively.
• Collaborate with internal teams and third-party carriers to enhance operations.

Qualifications:

Education & Experience:

• High school diploma or equivalent required; associate or bachelor's degree in logistics, supply chain management, or business preferred.
• 3+ years of experience in warehouse/distribution center operations, with at least 1 year in a supervisory or leadership role.

Skills & Knowledge:

• Strong leadership and problem-solving skills.
• Knowledge of warehouse management systems (WMS) and enterprise resource planning (ERP) software.
• Experience with OSHA safety regulations and compliance.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Forklift certification or experience operating warehouse equipment is a plus.
• Familiarity with Lean, Six Sigma, or other continuous improvement methodologies is a plus.

Work Environment:

This position is located in an active industrial manufacturing and distribution center with moderate to high noise levels, temperature variations, and material handling equipment in operation. The role may require extended periods of standing or walking on concrete floors and the use of personal protective equipment (PPE) such as safety glasses and steel-toed boots. The fast-paced environment involves time-sensitive and safety sensitive operations and may include various shift schedules to support production and distribution needs.

Benefits We Offer:

• Health, Dental, Vision, Employee Assistance Program
• Paid Time Off; increases with years of service
• Generous Employee Discount on home furnishings
• Professional Development Opportunities
• Tuition Assistance
• Ashley Wellness Centers (location specific)
• 401(k) and Profit Sharing
• Life Insurance

Our Core Values:

• Honesty & Integrity: Acts with transparency, discretion, and ethical judgment. Trusted to handle sensitive information and provide accurate, unbiased insights.
• Dirty Fingernail: Takes full accountability for outcomes, not just tasks. Inspects details, ensures data accuracy, and follows through to completion.
• Continuous Improvement: Actively seeks better ways to improve templates, tools, and processes. Learns from prior initiatives and embeds lessons into standard work.
• Growth & Results Focus: Understands how transformation initiatives drive growth, cost reduction, and profitability. Keeps work aligned to enterprise priorities.
• Culture of Leadership: Leads through influence, reliability, and example. Builds trust across functions and supports leaders at every level.
• Customer-Centric & Boundaryless: Works across silos for the greater good of the organization. Ensures outputs meet the needs of executives, initiative owners, and teams.
• Operational Excellence: Demonstrates strong organizational discipline, attention to detail, and the ability to translate ambiguity into clear, executable tools.

Interested in learning more about Ashley Furniture's Community Engagement programs, Environmental Stewardship, or our Core Values, click the links below:

Corporate Social Responsibility

View Our Corporate Brochure

We are an Equal Opportunity Employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. This job description does not constitute a written or implied contract of employment. The company reserves the right to revise or change job duties and responsibilities as the need arises.

Notice to Search Firms: We are not seeking assistance or accepting unsolicited resumes from search firms. We will not pay any placement, referral or other fees to any search firms unless we have agreed otherwise in a valid, written agreement for the specific position posted and signed by an authorized representative of Ashley Furniture Industries.

Please note this position is not eligible for current or future employment sponsorship. Candidates must be legally authorized to work in the United States without the need for visa sponsorship now or at any time in the future.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.