Assistant Vice President: Construction General Liability Claim Analyst

Senior Technical Claim Specialist

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

This is a senior technical claim role focused on complex construction general liability losses, including third-party bodily injury, property damage, and completed operations exposures. The position is responsible for high-level coverage analysis, claim strategy, and outcome-oriented claims management support, serving as a key technical resource to clients, producers, carriers, and internal stakeholders on complex GL construction matters.

Core responsibilities include:

• Providing strategic oversight of the general liability claims portfolio
• Serving as a subject matter expert on complex construction-related general liability claims
• Implementing and overseeing comprehensive claims management protocols
• Communicating proactively with producers and management regarding significant claim developments
• Confirming coverage applicability through detailed review and analysis of insurance policies
• Supporting and guiding insureds in the timely and accurate reporting of general liability claims
• Coordinating rapid response and post-incident investigation efforts for high-exposure claims
• Driving proactive risk transfer by ensuring proper contractual risk allocation
• Leading coverage and claims advocacy in instances of carrier denial or reservation of rights
• Preparing claim summaries, coverage analyses, and management reports
• Evaluating liability, damages, and overall exposure to guide claim strategy
• Providing strategic oversight of claim exposure and quantum analysis
• Influencing claim resolution strategies, including negotiation and settlement approach
• Ensuring effective claim and litigation cost management practices
• Maintaining current knowledge of general liability laws, jurisdictional requirements, and regulatory developments

Preferred qualifications include a Bachelor's degree, professional insurance designations, 15+ years of experience handling Commercial General Liability (GL) construction claims, extensive litigation experience on construction GL matters, active property and casualty adjuster license, strong understanding of the claim adjustment process, familiarity with use of vendors, solid understanding of financial and reserving concepts, proven negotiation skills, strong analytical, critical-thinking, and problem-solving abilities, strong verbal and written communication skills, advanced technical and product-specific expertise in construction GL, proficiency with Microsoft Office and basic claims systems, and strong organizational and time-management skills.

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. The base salary range for this position is $100,000 to $150,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP is an inclusive Equal Employment Opportunity employer.