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Senior Associate, Product Growth - Strategy and Operations

DoorDash USA

Senior Associate, Product Growth - Strategy and Operations New York, NY About the Team DoorDash Commerce Platform is our company’s hypergrowth fulfillment platform serving restaurants, grocers, and retailers across the United States and abroad. DoorDash Commerce Platform allows restaurants, grocers, and retailers to enable ecommerce fulfillment for their first-party experiences. As part of the Commerce Platform team, the Senior Associate will have the opportunity to drive growth for some of our most strategic Enterprise restaurant partners — established national brands with scaled delivery businesses that are actively leaning into growth — and lead platform-wide initiatives that raise the ceiling for the entire Commerce Platform ecosystem. About the Role We are looking for someone who is passionate about scaling high growth products to join our Core Enterprise Drive team, DoorDash’s white label fulfillment offering. You will be responsible for scaling our Drive Restaurants business with strategic partners and launching new products and services to expand our TAM. This role will oversee the growth, profitability and strategy for some of our largest Enterprise restaurant partners in the US market — partners who have established delivery businesses and are growth-oriented, making them receptive to ambitious new initiatives. Beyond your merchant portfolio, you will own platform-wide growth bets such as pricing optimization and expanding subscription benefits. By owning these bets, you will go 0 to 1 and help shape the frontier of how the Commerce Platform approaches 1P growth. We are looking for a highly motivated first principles thinker who has a deep sense of ownership and is able to walk the fine line between diving into the lowest level of detail in our data and product while still being able to think about the high level strategy. Reporting to the Manager of Drive Strategy and Operations, you will work closely with product, engineering, operations, integrations, business development and other teams to make your vision a reality. We expect this role to be hybrid with some time in-office and some time remote. You’re Excited About This Opportunity Because You Will … Own growth for our most strategic ENT partners: You will own the end-to-end growth strategy for some of DoorDash's largest Enterprise restaurant partners — established national brands with scaled delivery businesses that are actively leaning into growth. Your job isn't to convince them delivery works; it's to figure out how to grow faster together. Lead platform-wide growth bets: Beyond your merchant portfolio, you will own initiatives that move the needle for the entire Commerce Platform ecosystem — think developing a 1P pricing optimization strategy across our restaurant base or evaluating how we can help merchants improve their post checkout experience. These are bets that require you to think like a GM, not an account manager, and the impact compounds well beyond your own book of business. Operate & Execute: You will get to the lowest level of detail to drive execution against your strategy, using data to diagnose performance, design experiments, and measure impact. You will work cross-functionally with Product, Operations, Sales, and Engineering to bring initiatives to life and scale what works. Deepen & Grow Partner Relationships: You will serve as the primary point of contact for our most strategic Enterprise restaurant partners, leveraging data and insights to unlock growth opportunities and bring new Commerce Platform products and initiatives to market through these relationships. You take ownership: You proactively identify problems, operate independently and effectively in ambiguity with minimal guidance, and drive initiatives end-to-end without waiting for direction. You’re a builder, not just a scaler. You have the entrepreneurial instinct to take something from 0 to 1 — whether that's a new product, a new partnership model, or a go-to-market approach that doesn't exist yet. You're energized by ambiguity, know how to create structure where none exists, and don't need a playbook to get started. You think beyond your portfolio. You're not satisfied owning your segment in isolation — you're naturally curious about how levers you pull in one place create ripple effects across the broader business, and you proactively identify the highest-leverage opportunities at the platform level. You’re an analytical powerhouse. You let data win arguments, and you're comfortable pulling your own data in SQL and modeling in Excel. You’re a strong cross-functional operator. You influence without authority, communicate effectively, and align stakeholders across teams. You operate with urgency and resilience. You move quickly, prioritize effectively, and stay composed under pressure. You have 3-5 years of experience in consulting, strategy, or operations, and you're comfortable operating with and influencing sophisticated, large-scale partners and internal stakeholders. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. Benefits DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.

$87,000 - $128,000 USD

About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection. #J-18808-Ljbffr DoorDash USA

Vacancy posted 4 days ago
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