Technical Specialist II
ATX Learning
POSITION
Technical Specialist/Scientist II Position Type: Temporary
Schedule : M-F, 8:00 am - 5:00 pm (Hybrid)
Assignment Length: Approximately 12-Months, possibly longer. DESCRIPTION
Our client is seeking a Technical Specialist/Scientist II to provide operational support for the onboarding and provisioning of employees across various business functions, including Transmission & Distribution (T&D), Generation, and Environmental, Health, Safety & Quality (EHSQ). The role ensures all access requests and provisioning activities comply with established security, compliance, and access governance requirements.
Key Responsibilities:
Technical Specialist/Scientist II Position Type: Temporary
Schedule : M-F, 8:00 am - 5:00 pm (Hybrid)
Assignment Length: Approximately 12-Months, possibly longer. DESCRIPTION
Our client is seeking a Technical Specialist/Scientist II to provide operational support for the onboarding and provisioning of employees across various business functions, including Transmission & Distribution (T&D), Generation, and Environmental, Health, Safety & Quality (EHSQ). The role ensures all access requests and provisioning activities comply with established security, compliance, and access governance requirements.
Key Responsibilities:
- Provide day-to-day technical support and troubleshooting for onboarding and provisioning processes.
- Validate job templates and confirm provisioning requests are accurate and complete.
- Submit and manage access requests while coordinating with IT and cross-functional stakeholders.
- Support new and existing employees by resolving access issues, identifying missing or incorrect roles, and facilitating necessary updates.
- Manage team mailbox, respond to inquiries, prioritize work, and maintain clear communication with stakeholders.
- Track tasks through completion to ensure timely delivery of technology and system access.
- Partner with IT teams to ensure onboarding technology and system access are delivered efficiently.
- Maintain reports and documentation to support leadership visibility and operational efficiency.
- High school diploma or equivalent.
- 2+ years of experience performing analysis or related work requiring specialized training.
- Strong organizational, communication, and collaboration skills.
- Proficiency with email, Microsoft Teams, and Microsoft Office Suite.
- Ability to manage multiple requests concurrently while ensuring accuracy, compliance, and timely completion.
- Strong analytical and problem-solving skills to troubleshoot onboarding and provisioning issues.
- Customer-focused approach with the ability to interact professionally with managers, IT teams, and stakeholders.
- Familiarity with enterprise systems such as SAP, SuccessFactors, Helix/Remedy, or other onboarding/provisioning tools.
Vacancy posted 1 day ago
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