Platform Engineer II

Platform Engineer II

This position sits within our Product Development division, which develops, tests, and improves our software solutions in an innovative and collaborative environment.

The Opportunity

As a Platform Engineer II, you will play a key role in building and operating the core platform that ConstructConnect's engineering teams rely on every day. You'll deliver secure, reliable CI/CD pipelines, infrastructure-as-code, and developer tooling that enable product teams to ship faster with less risk. This role balances hands-on engineering with developer support, documentation, and platform improvement work. You'll own complex projects end-to-end, contribute to larger cross-team initiatives, and help us evolve toward an Internal Developer Platform with strong observability and self-service capabilities.

Responsibilities

What You'll Be Doing

• Build and improve CI/CD pipelines. Maintain and enhance GitLab CI/CD infrastructure, including shared runners, CI templates, and Terraform deployment pipelines. Troubleshoot pipeline failures and ensure autoscaling/ephemeral runners deliver fast, reliable builds and deployments.
• Deliver cloud infrastructure via Terraform. Use standard Terraform modules to define and manage GCP projects, environments, and supporting services. Collaborate with Infrastructure Engineering to improve module usability and contribute documentation and examples.
• Embed security and compliance into the platform. Implement policy-as-code checks, IAM and region guardrails, container image standards, and vulnerability scanning in CI/CD pipelines, partnering with Security.
• Drive AI-powered platform automation. Use generative and agentic AI to accelerate pipeline development, infrastructure-as-code authoring, documentation generation, and troubleshooting—while ensuring quality through human review and standards compliance.
• Manage artifact and container image workflows. Work with Cloudsmith and related tooling to maintain artifact repositories, base images, and retention/scanning policies that support secure, efficient build and deployment pipelines.
• Provide technical support and troubleshooting. Act as a tier-2/3 technical owner for Platform Engineering support requests, resolving issues with pipelines, Terraform configurations, GitLab projects, Cloudsmith, and GCP infrastructure—and turning repeated issues into reusable patterns or documentation.
• Onboard and enable product teams. Partner with teams to implement GitLab, Terraform, and GCP environments to accelerate adoption, then hand off with documentation so they can operate independently.
• Contribute to platform observability. Help define and instrument metrics, logs, and dashboards for CI/CD, Terraform usage, and platform health to support continuous improvement and roadmap initiatives.
• Maintain and improve documentation. Keep the Developer Hub, runbooks, examples, and how-to guides accurate and discoverable so teams can self-serve and understand platform capabilities.
• This job description in no way implies that the duties listed here are the only ones that team members can be required to perform

Qualifications

What You Bring to the Team

Required

• 6+ years of professional experience in infrastructure engineering, cloud engineering, DevOps, or platform engineering roles
• Hands-on experience with CI/CD tooling, with strong preference for GitLab CI (pipelines, shared runners, multi-stage workflows, templates)
• Strong experience with Infrastructure as Code, particularly Terraform as a consumer of shared modules, including:
• Reading and understanding module inputs/outputs
• Interpreting Terraform plans/diffs and state
• Wiring standard modules into team or environment-specific configurations safely
• Practical experience with artifact management, ideally Cloudsmith or similar systems for build artifacts, container images, and Terraform modules
• Solid understanding of GCP fundamentals—projects, IAM, service accounts, networking basics (VPC, subnets, load balancing), and common platform services (e.g., Cloud Run, CloudSQL)
• Experience building and operating containerized workloads using Docker and Kubernetes or similar orchestration technologies
• Proficiency in scripting/automation (Bash / Python) for CI job automation, Terraform tooling, and reporting
• Demonstrated ability to debug complex issues across CI pipelines, Terraform plans/state, IAM, and GCP resources, working from logs, error messages, and metrics
• Experience with security and compliance controls in cloud or platform contexts (e.g., IAM least-privilege, vulnerability scanning, policy-as-code, audit/report needs)
• Strong communication skills; able to document decisions clearly, collaborate across Engineering, Architecture, Security, Finance, Infrastructure Engineering, Networking, and Service Delivery teams, and provide calm, clear guidance through support channels
• A service- and product-minded approach: you care about developer experience, adoption of standards, and making the paved road the easiest road

Preferred / Nice to Have

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience
• Google Cloud or equivalent cloud certifications
• Experience contributing to or operating internal developer platforms, service catalogs, or developer portals
• Experience with observability tooling (metrics, logs, traces, dashboards) and defining or working to SLOs for platform components
• Experience using generative AI tools to assist with code, documentation, and troubleshooting

Physical Demands and Work Environment

• The physical activities of this position include frequent sitting, telephone communication, and working on a computer for extended periods. Visual acuity is required to perform activities close to the eyes.
• Team members are expected to maintain a dedicated and ergonomically appropriate remote workspace.
• Team members who live within commuting distance of our office location (Atlanta, Georgia) are expected to work in a hybrid capacity, with regular in-office presence every Tuesday and Wednesday each week.
• All team members must reside and perform their work within the United States.

E-Verify Statement

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call View phone number on click.appcast.io or visit their website. E-Verify® is a registered trademark of the United States Department of Homeland Security.

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