Business Operations Associate

Business Operations Associate

Team is looking for a Business Operations Associate to join their team and assist with administrative tasks. A Business Operations Associate (BOA) is responsible for collecting invoices and entering billing information for clients' accounts. By finding and fixing errors, they are able to help clients' get paid faster and more accurately, and overall provide better service. This person will need to be extremely organized and detail-oriented. The ideal candidate is a team player and able to motivate and hold team members accountable. Has to be direct and very persistent as this role will involve following up on past due customer invoices.

Responsibilities:

• Manage customer accounts; including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
• Respond to inquiries about payment discrepancies
• Gather necessary data to assist Management with account specific decisions
• Manage client accounts receivable aging
• Audit account specific reports to ensure accurate billing and client specific information
• Manage customer specific reporting as needed Monday - Friday 8am - 5:30pm

Skills: Administrative support, Microsoft office, Data entry, Outlook, Microsoft excel, v-lookups, pivot table, invoicing, collections customer service

Top Skills Details: Administrative support, Microsoft office, Data entry, Outlook, Microsoft excel, v-lookups, pivot table

Additional Skills & Qualifications: Must have: Invoicing / Billing / Collections Exp Data Entry/Strong attention to detail Customer service mindset MS Office Suite Excel skills intermediate - V Lookup and Pivot Table Basics Nice to have: 2-3 years of relevant experience or Bachelor's degree Looking for: - Someone that is resourceful and can build cross functional relationships to get answers from whoever they need it from - Someone that is self driven (the managers are not micromanagers and don't want to have to be) - Someone that tries to figure out an answer first before asking - A great communicator for their internal customers - Self accountability: setting and hitting your own deadlines - Someone that can set up their own week - Someone who is a great communicator, can ask for help, ask questions, problem solve, etc. (we want to under "why" any audits are off and get to the root cause) - Excel knowledge - Someone who enjoys numbers and being in spreadsheets day to day - Humble team player, willing to own mistakes, help others, and hold other teams accountable!

Experience Level: Entry Level

Job Type & Location: This is a Contract position based out of Troy, MI.

Pay and Benefits: The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully remote position.

Application Deadline: This position is anticipated to close on Jul 9, 2026.