System Administrator

Systems AdministratorPosition Title: Systems AdministratorLocation: Schriever Space Force Base, Colorado Springs, CORelocation Assistance: None available at this timeRemote/Telework: NO - Not available for this positionClearance Type: DoW SecretShift: Day shiftTravel Required: Up to 10% of the timeDescription of Duties:The Systems Administrator supports the Missile Defense Agency (MDA) on the Integrated Research and Development for Enterprise Solutions (IRES) contract. The candidate will:Provide technical support to customers including basic inquiries, basic troubleshooting, break/fix needs, and touch maintenance at Tier 1 through remote administrative tools or verbal guidance.Create and execute break/fix tickets for Tier 2 and Tier 3 needs.Support the testing and installation of system patches.Support hardware disposition needs on assets like sanitization facilitation, excessing old or no longer needed assets, or CD and hard drive destruction when necessary.Be accountable for maintaining accurate inventory and stock planning.Be accountable for the maintenance and management of the queue of incident requests (IRs).Be adaptable to new technologies, new situations, and short deadlines.Support and respond to customer requirements identified by executing daily walks and check-insCan lift a minimum of 35 lbs, as well as being able to, for extended periods, be sitting, walking, standing, or crawling under desks.The successful candidate will:Be available to support a variety of tasks/roles, including but not limited to: IT Help Desk functions, coordinating break/fix and customer needs through various channels.Be adaptable to new technologies, new situations, and short deadlines.Be able to work unsupervised and have a strong commitment to a team environment.Be dependable and punctual.Be able to communicate effectively with the various teams and/or customers on efforts as necessary.Be able to work as part of a team in a fast-paced and dynamic environment.Be capable of cross-team collaboration and cooperation on a variety of efforts and functions.Show ownership of given duties.Be self-motivated.Primary duty hours fall within the hours of 0730-1600, Monday through Friday. Shift work may be necessary and may require occasional overtime or off shift including weekend work depending on task or event support needs.Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as an employee for one of our teammate companies.Basic Requirements:Must have 2, or more, years of general (full-time) work experienceMust have 1, or more, months of directly related experienceMust have a DoW 8570 IAT Level II Certification such as CompTIA Security+ CE or higherMust have working experience with Microsoft Windows 11 Operating SystemsMust have an active DoW Secret Security ClearanceMust be able to obtain an active DoW Top Secret Security ClearanceDesired Requirements:Have a CompTIA A+ CertificationHave a CompTIA Network+ CertificationHave an active DoD Top Secret Security ClearanceHave experience with audio-visual systemsHave experience with Virtual Desktop Environment SupportHave experience with Active DirectoryHave an understanding of Group Policies, DHCP, and DNSHave experience working within the IRES and/or CLAW OrganizationCompensation Details:$69,500 – $94,500The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.Benefits Overview:Health, dental, and vision insurancePaid time off and holidaysRetirement benefits (including 401(k) matching)Educational reimbursementParental leaveEmployee stock purchase planTax-saving optionsDisability and life insurancePet insuranceNote: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.