CLIENT SERVICES DATA ENTRY CLERK (FULL TIME)

Client Services Data Entry Clerk

We have an opening for full time Client Services Data Entry Clerk positions.

Location: AstraZeneca - 290 Binney Street, Cambridge, MA 02142 Note: online applications accepted only.

Schedule: Full time schedule. Monday - Friday, 7:00 am - 3:00 pm. More details upon interview.

Requirement: Customer service experience and computer skills required.

Pay Range: $26.00 per hour to $31.00 per hour

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

Provides advanced clerical, customer service and administrative support. Essential Duties and Responsibilities:

• Performs account maintenance duties; prepares and receives vouchers and requisitions as directed.
• Manage service requests via in?person interactions, email, live chat, and ticket submissions, ensuring accurate entry and tracking in ServiceNow.
• Participate in daily huddles to surface blockers, confirm coverage, and report on priority items.
• Assist with site events, VIP tours, and new employee orientation sessions as needed.
• Lead building familiarization tours and support new occupants with basic workspace setup and wayfinding.
• Posts transactions into a company's system, e.g., returns, inventory adjustments, etc.
• Reconciles records, investigates transaction errors and resolves problems.
• Files business documents and responds to vendor/customer inquiries.
• Monitors and orders office supplies and other small purchases.
• Arranges meetings; takes meeting minutes.
• Fills in for other Data Entry Clerks as needed and works cooperatively with others.
• Provides assistance with various administrative tasks, e.g., annual inventory counts, preparation of material requests for approval, receiving/logging materials for delivery, sizes/orders uniforms for personnel, etc.
• Performs other duties as assigned.

Qualifications:

• Two years of experience in general office, bookkeeping or personnel operations.
• Must be proficient in Microsoft Office, e.g., Excel and Word.
• Excellent written and verbal communication skills.

Associates at ESFM are offered many fantastic benefits.

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

About Compass Group: Achieving leadership in the foodservice and facility management industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

ESFM maintains a drug-free workplace.