Senior Customer Operations Manager
Uline Shipping Supplies
Senior Customer Operations Manager
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Fast, friendly, and customer-focused – that's what makes Uline's customer service legendary! As a Senior Customer Operations Manager, continue this legacy by empowering our team to minimize order delays and deliver the exceptional experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
- Manage Backorder and Custom / Drop-Ship operations, focusing on quality, speed and accuracy.
- Guide leaders in analyzing department results for trends and improvement opportunities.
- Track and report gross profit, return, vendor performance and customer feedback metrics.
- Work with other Uline teams to enhance customer service processes and identify new product opportunities.
- Build strong vendor relationships to resolve issues quickly and enhance service quality.
Minimum Requirements
- Bachelor's degree.
- 5+ years of experience in Customer Service or Product Management, including 2+ years in a management role.
- Knowledge of Order Entry, Purchase Order Systems and Microsoft Office.
- Travel to Uline's North American branches and to vendors.
Benefits
- Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
- Multiple bonus programs.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
Employee Perks
- Café featuring affordable daily meal options from local restaurants.
- On-site fitness center and beautifully maintained walking paths.
- Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Senior Customer Operations Manager in Waukegan, IL vacancy
$100k
...kitchens. Interior and exterior, remodeling and new custom home construction, is seeking a Customer Success Manager to interact and support its customers through... ...client support, warranty management, or service operations. Full Benefits Package: Medical, Dental,...SeniorFull timeTemporary workAiroom Companies, LLC
North Chicago, IL2 days ago- ...Transactions, to join its team in North Chicago, Illinois. This role involves advising the Business Development and Acquisitions team, managing complex corporate transactions, including mergers and acquisitions. Candidates should have 15+ years of relevant experience,...SeniorFull time
AbbVie
North Chicago, IL2 days ago - ...North Chicago, IL. This role involves providing legal guidance on intellectual property matters, drafting patent applications, and managing the patent strategy. The ideal candidate will have a JD degree, at least 8 years in patent law, and a technical background in...SeniorFull time
AbbVie
North Chicago, IL2 days ago - AbbVie Information Research seeks a Principal Research Data Scientist to design, architect, and develop AI data solutions that advance our AI and ML ecosystem. In this role you will collaborate with data engineers, data scientists, architects, and business analysts to ...SeniorFull time
AbbVie
North Chicago, IL6 hours ago $90k - $110k
...Pay Range: $90,000 - $110,000 Job Summary The Senior Account Manager owns the strategy and performance of our Industrial vertical, driving sustainable revenue growth through long-term customer partnerships. This role is responsible for identifying and...SeniorWork at officeLocal areaEBSCO Industries Inc
Waukegan, IL1 day ago- AbbVie is seeking an Electrical Maintenance Technician to maintain, service, troubleshoot and repair electrical systems in utilities and facilities. You will work on equipment from lighting to power distribution and motors, ensuring reliability and safety. Responsibilities...Senior
AbbVie
North Chicago, IL3 days ago $69k - $103k
...A leading packaging company in Waukegan, Illinois, seeks a Senior Staff Accountant to handle a variety of transactional accounting and reporting functions. This full-time role requires a degree in Accounting or Finance and 3+ years of experience in staff accounting. Responsibilities...SeniorFull timeThe Visual Pak Companies
Waukegan, IL14 hours ago- Allergan is seeking a Clinical Data Strategy professional to develop and implement innovative clinical data solutions. You will play a crucial role in ensuring data integrity and regulatory compliance while mentoring team members. This position requires a Bachelor's degree...Senior
Allergan
North Chicago, IL1 day ago - ...Abbott is seeking a Senior Solution Architect in Illinois to design and deliver scalable, modern architectures for digital platforms, with emphasis on Adobe Experience Cloud and design systems. You will partner with product, UX, and engineering to create reusable, high...SeniorFull time
Stryker Corporation
Waukegan, IL2 days ago - ...Key Skills: \\ \ ~ Designing and managing knowledge graphs \\\ ~ Graph data modeling, knowledge graph design, ontology development \\\ ~ Hands -on experience with graph databases (e.g., Neo4j)\\\ ~ Proficiency in query languages such as Cypher \\\ ~ Performance...SeniorFull time
Ilink Digital
North Chicago, IL14 hours ago - ...First Financial Bank is seeking a Relationship Manager to handle multi-faceted relationships and achieve sales goals in North Chicago, Illinois. The RM will develop and expand client relationships through proactive business development, manage a profitable portfolio, and...Senior
First Financial Bancorp
North Chicago, IL1 day ago - AbbVie is hiring a Sr. Scientist in Toxicology based in North Chicago, IL. This role involves critical evaluation of toxicology assessments and collaboration with cross-functional teams. The ideal candidate holds a bachelor's degree in toxicology with extensive experience...Senior
AbbVie
North Chicago, IL1 day ago $109.5k - $208.5k
...Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled....SeniorFull timeLocal area- A medical device engineering company in North Chicago is seeking a mechanical/device engineer with extensive experience in drug delivery and device design. The candidate will be responsible for 3-D CAD design, MoldFlow analysis, and testing of prototypes in compliance ...Senior
Olsa Resources
North Chicago, IL14 hours ago - ...Overview Our client is seeking a Senior Internal Auditor who has the capacity to be a leader on a... ...Responsibilities Participate in internal control, operational, financial, and compliance reviews. Work closely with management and staff to plan audits, execute fieldwork,...SeniorLocal areaImmediate start
Top Tier Resources
Gurnee, IL3 days ago - ...dynamic and relationship-driven Client Relations Manager to lead client partnerships, drive satisfaction, and... ...of sales support, account management, and operations, ensuring a seamless experience for our customers while maintaining internal alignment across ordering...
The Sole Revival LLC
Waukegan, IL14 hours ago $80k - $90k
...Job Description Job Description Senior Demand Planner (Manufacturing Experience Essential) Waukegan, IL $80,000 - $90,000... ...established manufacturing business supporting high-volume production operations across North America. This is an excellent opportunity to...SeniorMonday to FridayAxion Recruitment
Waukegan, IL11 days ago$16 - $16.5 per hour
...Job Number 26077458 Job Category Rooms & Guest Services Operations Location 3800 Northpoint Blvd, Waukegan, Illinois, United... ...Schedule Part Time Located Remotely? N Position Type Non-Management Pay Range: $16.00-$16.50 per hour POSITION SUMMARY Our...Hourly payPart timeWork experience placementLocal areaRemote workWeekend workAfternoon shiftMarriott
Waukegan, IL2 days ago- ## LPN Medication Care Manager – Senior LivingApplylocations: Gurnee, IL - Sunrise of Gurneetime type: Part timeposted on: Posted Todayjob requisition id: JR115809# **Why Join Sunrise Senior Living****At Sunrise Senior Living, we believe meaningful work starts with purpose...SeniorShift work
Sunrise Senior Living
Gurnee, IL2 days ago $150k - $200k
...Senior Regional Safety Manager Pay from $150,000 to $200,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Safety sets the standard at Uline. From the work environment to comprehensive training and procedures, we invest...SeniorUline
Gurnee, IL21 hours ago$100k
...and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING POTENTIAL AGGRESSIVE...Local areaSlice Merchant Services
Zion, IL14 hours ago- ...translating research and data into business impact? Join Uline as a Senior Operations Analyst, where you’ll turn data into actionable insights... ...‑visibility initiatives that influence company strategy, customer experience, and operational efficiency. Minimum Requirements...Senior
Uline
Waukegan, IL2 days ago - ...Companys sole and absolute discretion, consistent withapplicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US...SeniorTemporary work
BioSpace, Inc.
North Chicago, IL2 days ago $90k - $100k
...Description: * The role is a Sr. Account Manager in the professional services space,... ...estimated at 30-50%, involving trade shows, customer visits, and ride-alongs, with flexibility... ...for demand planning and sales and operations planning, as well as data savviness for...SeniorPermanent employmentWork at officeRemote workFlexible hours- ...Senior Human Resources Business Partner Corporate Headquarters 12575 Uline Dr. Pleasant Prairie, WI 53158 At Uline, our people make the difference. As a Senior HR Business Partner, you’ll shape strategies to attract top talent, develop leaders, and strengthen...Senior
Uline
Waukegan, IL21 hours ago - ...Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. #J...SeniorTemporary workLocal area
Allergan
North Chicago, IL14 hours ago $220k - $275k
...Join to apply for the Senior Counsel, Transactions role at BioSpace . The Senior Counsel... ...Have extensive experience managing M&A and pharmaceutical licensing and collaboration... ...opportunity employer and is committed to operating with integrity, driving innovation, transforming...SeniorTemporary workBioSpace, Inc.
North Chicago, IL1 day ago- ...timely manner, under the direction of a more senior leader. Demonstrate technical precision... ...stakeholders Support HR Acuity case management application Produces andmaintainsrequired... ...employer and is committed to operating with integrity, driving innovation, transforming...SeniorTemporary work
BioSpace, Inc.
North Chicago, IL2 days ago $29 - $31 per hour
...releases through a document management system Work cross-functionally... ...maintenance and/or updates operating procedures, work... ...computerized systems. Serve internal customers to meet the business needs.... ...workload to meet business needs. Seniority level Associate Employment...SeniorContract work- ...in our Allergan Aesthetics portfolio. Job Description The Senior Finance Manager provides financial leadership across the supported legal functions... ...is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and...Senior
BioSpace, Inc.
North Chicago, IL1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Operations Manager. Be the first to apply!
Related searches
- customer service executive Waukegan, IL
- customer service support manager Waukegan, IL
- csm Waukegan, IL
- customer service supervisor Waukegan, IL
- director customer care Waukegan, IL
- manager customer experience Waukegan, IL
- customer advocacy manager Waukegan, IL
- manager customer success team Waukegan, IL
- customer service account executive Waukegan, IL
- sales customer service manager Waukegan, IL