AI Business Partner

What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it.
The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.Join us and play your part in something special!Join the U.S. & Bermuda Center for AI Enablement to help drive enterprise-wide AI adoption at scale. In this role, you'll partner with business leaders to identify and advance high-impact AI opportunities that improve efficiency, quality, and customer experience.

You will guide teams through AI use case development, support solution selection and execution, and connect stakeholders to the right tools, resources, and delivery paths. This role also promotes scalable, well-governed AI practices by supporting standardization, tracking outcomes, and ensuring responsible and secure use aligned to enterprise standards.

What We Ask of You

• Act as a trusted AI thought partner to U.S. & Bermuda business leaders and teams, helping them shape, prioritize, and refine AI opportunities aligned to business outcomes and clarify where AI can meaningfully improve outcomes.
• Support AI use case intake and execution by guiding business users through problem definition, refinement of use cases, and selection of appropriate tools, vendors, or delivery paths.
• Direct teams to the right AI resources, superusers, or AI build partners, ensuring timely and effective support aligned with architecture and approved platforms.
• Help showcase the art of the possible by elevating strong AI ideas, sharing success stories, and raising the bar for what "good" looks like in AI adoption.
• Facilitate structured intake and triage of AI opportunities, routing use cases to the appropriate business led or technology delivery path
• Develop and maintain shared AI assets, including prompt libraries, use case inventories mapped to business processes, and agent tracking, to promote reuse and scale.
• Partner with business and technology stakeholders to inform buy-versus-build decisions, balancing speed, sustainability, and enterprise defined standards.
• Support performance management of AI agents and use cases by helping define success criteria, tracking outcomes, and contributing to review and prioritization based on measurable business value and adoption metrics.
• Promote standard patterns and scalable approaches across teams to reduce duplication, increase quality, and accelerate adoption, while avoiding tool proliferation and fragmented solutions.
• Stay current on AI technology capabilities and releases, translating emerging developments into practical, business relevant implications aligned to Markel's technology strategy.
• Reinforce responsible and compliant AI use by embedding governance expectations, safe-use guidance, and escalation paths into day-to-day enablement activities.

What You Will Bring to the Role

• 5+ years of relevant professional experience required and 1-2+ years of experience using AI tools preferred.
• Bachelor's degree or equivalent work experience.
• Experience partnering with business leaders or functional teams to translate complex problems into clear, actionable opportunities, ideally involving technology, data, or process improvement.
• Strong ability to act as a thought partner and facilitator, guiding discussions, asking the right questions, and helping teams refine ideas without taking ownership away from the business.
• Practical understanding of AI concepts and capabilities sufficient to identify appropriate use cases, evaluate options, and connect teams to the right tools, vendors, or delivery paths within a technology and governance framework.
• Demonstrated comfort operating in ambiguous, fast-moving environments, balancing speed with discipline and knowing when to standardize, escalate, or halt efforts based on risk, value, or misalignment.
• Ability to communicate clearly with both technical and non-technical audiences, translating AI possibilities into business-relevant language and outcomes.
• Experience supporting or contributing to governance, risk, compliance, or control frameworks in a technology-enabled environment.
• Strong organizational skills, including the ability to document work, track progress and outcomes, and promote reuse of patterns, assets, and lessons learned.
• Curiosity and continuous learning mindset, with interest in staying current on emerging AI capabilities and translating new developments into practical implications for the business.

#LI-Hybrid

#LI-SY

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Pay information:

The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. The national average salary range for the AI Business Partner is $116,080 - $159,610 with 25% incentive.


Who we are:

Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.


We're all about people | We win together | We strive for better


We enjoy the everyday | We think further

What's in it for you:


In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life.

• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Are you ready to play your part?

Choose 'Apply Now' to fill out our short application, so that we can find out more about you.


Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

• All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings.

• All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to View email address on click.appcast.io.


Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law.


Should you require any accommodation through the application process, please send an e-mail to the View email address on click.appcast.io.


No agencies please.