Work Order Clerk

Job Description

Job Description

North Shore Steel is a trusted, industry-leading metals organization with more than 75 years of experience serving customers across the Gulf Coast and nationwide. With operations in Houston, Beaumont, and St. Louis, we provide structural steel, plate and wear products, pipe fabrication, and advanced value-added processing, including cutting, machining, forming, rolling, and fabrication. We support customers across construction, energy, industrial, and OEM markets with the expertise to take on complex requirements and deliver with confidence.

Our legacy is built on reliability, craftsmanship, and long-term relationships, and our purpose is simple: Together, We Build a Strong Future.

Our Core Values guide how we work and lead: Be Safe Always, Provide Great Service, Do the Right Thing, Take the Initiative, and Maximize Your Potential. If you share these values and are looking for a place where you can contribute, grow, and be part of a team that supports one another, we invite you to join us.

General Description: The Work Order Clerk reports directly to the Work Order Processing Supervisor and plays a pivotal role in our Production Planning Team. This position is responsible for creating work orders, tracking their progress, reconciling inventory, and supporting various administrative functions. The ideal candidate will embody our core values, ensuring efficient operations and exceptional service.

Primary Duties:

• Create work orders for sales orders requiring value-added services.
• Generate work order/purchase order combinations for outside processing.
• Reconcile costs and inventory upon work order completion.
• Address and resolve inventory discrepancies promptly in the ERP system
• Ensure all required paperwork is submitted to billing accurately and on time.
• Monitor order statuses and coordinate releases for production.
• Provide exceptional service and communication to both internal and external customers.
• Assist with other administrative duties as required.

Required Skills & Qualifications:

• Strong math skills.
• Proficiency with 10-key data entry.
• Working knowledge of Windows PC applications.
• Excellent verbal and written communication skills.
• High attention to detail with strong organizational abilities.
• Ability to multitask and manage priorities effectively in a dynamic work environment.

Preferred Qualifications:

• Experience in work order processing, production planning, or a related administrative role.
• Familiarity with ERPs with inventory management software.
• Knowledge of steel industry processes and outside processing coordination.

Core Values Alignment:

• Be Safe Always: Follow all safety rules, procedures, and guidelines. Take action to keep your teammates safe. Exercise your authority to stop work.
• Do the Right Thing: Be honest in words and actions. Treat others the way you want to be treated. When in doubt, ask for guidance.
• Provide Great Service: Understand how your behavior impacts our customer. Be friendly and professional always. Define what great looks like and do it.
• Take the Initiative: Go above and beyond what is expected. Contribute even when not asked. Improve the process.
• Maximize Your Potential: Define your goal and go for it. Push yourself past your comfort zone. Be an endless learner.

Why Join North Shore Steel? At North Shore Steel, we are committed to delivering superior steel solutions and fostering a culture of integrity, teamwork, and excellence. As a Work Order Clerk, you will play a key role in ensuring efficient production planning and customer satisfaction. If you thrive in a detail-oriented, fast-paced environment and are looking for an opportunity to grow, we encourage you to apply.

Apply today and be part of a team that values precision, efficiency, and exceptional service!

Physical Requirements

The physical requirements below are representative of those necessary to perform the essential functions of the position, with or without reasonable accommodation.

• Routinely lift and handle materials weighing up to 50 lbs. independently and safely as part of assigned job duties.
• Stand and walk for extended periods, including on concrete floors and uneven surfaces.
• Frequently bend, stoop, squat, reach, push, pull, lift, and position materials or equipment as required by the job.
• Use hands, arms, shoulders, and back to safely operate tools, handle materials, and perform lifting, reaching, and positioning tasks.
• Safely work in an industrial and warehouse environment with exposure to noise, dust, moving equipment, and varying temperatures.
• Safely identify workplace hazards, read and record measurements, inspect materials, and respond appropriately to verbal instructions, alarms, warning signals, and hand signals.
• Wear required personal protective equipment (PPE) throughout the shift, which may include safety glasses, hard hat, gloves, hearing protection, safety footwear, and other job-specific PPE.

Pre-Employment Requirements

Candidates who receive a conditional offer of employment must successfully complete the company's applicable pre-employment screening process.

Depending on the position, requirements may include:

• Criminal background check: Criminal history will be considered in accordance with applicable law and company guidelines, including consideration of the nature and gravity of the offense, its relationship to the position, and the time elapsed since the offense or completion of the sentence.
• Pre-employment drug screening: Candidates must successfully complete the company's required drug screening process.
• Post-offer physical assessment: Required for designated Production, Processing, and Distribution positions and conducted at no cost to the candidate by a company-designated medical provider.

Participation in applicable pre-employment requirements is a condition of employment. Candidates who decline to participate or who do not satisfy the applicable requirements will not be eligible for employment.

Benefits

At North Shore Steel, we invest in the well-being of our team. Full-time employees receive a full benefits package that includes multiple Major Medical plan options, Dental, Vision, Voluntary Life, Short-Term Disability, Flexible Spending Accounts, and HSA options for qualifying plans.

We also provide Long-Term Disability, Basic Life, and AD&D coverage at no cost to you. You’ll also enjoy our competitive holiday schedule, PTO program, and a Safe Harbor 401(k) with company contributions to support your long-term financial goals.

We are an equal opportunity employer and maintain a safe, secure, and drug-free workplace where everyone has the opportunity to succeed.

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